Pfast Lube

"Came in for the car inspection. Coolant level is low, they offered to fix it for free, but they don’t have the coolant for my car, so the lady offered to do it for me if I go get the coolant at Autozone. They have such an Excellent customer service. Always bring my car here for inspection and oil change. Good customer service, fast and affordable prices. Thank you!"

"Irresponsible, negligent and unsafe. They left a bottle of oil under the hood after the oil change. The oil spilled resulting in a horrible squeaking noise in my vehicle. They cleaned up the oil spill and replaced an oil-clogged bearing, however, in the process broke the engine cover. The engine cover was left under the hood unsecured which could have resulted in additional damage to my vehicle. This was dangerous, irresponsible and negligent. The horrible squeaking noise continues. They are refusing to follow through on the repairs needed for my vehicle. I strongly do NOT recommend this establishment."

"Done using this business. Called to ask if they were currently backed up or had a long wait for an oil change. Told "First come first serve and if it takes you 20 minutes to get here then can't tell you". Then hung up. He had no idea where I was and I was not 20 minutes away. The last time I was in for an oil change (couple months ago) the guy was rude and had an attitude when I was called up to pay. Rather than saying something then, I wrote if off as maybe the guy had a bad day. Same guy. It appears that this is the norm with this individual. I have been using this location/business for well over a decade for multiple cars. Never had a problem before but I refuse to give business to places that refuse to be customer friendly or are rude. UPDATE: The individual above contacted me, explained that the phone call did get disconnected, but he did not hang up on me, and they have been having some phone problems. He was very professional, apologetic, and wanted to the chance to earn my business again."

"Good, fast, and seemingly honest service. I had a very informing conversation about brake fluid with the manager there. Service gets a bit short during peak times, but honestly who doesn't. They forgot to top me up on brake fluid during an oil change, but they made it right when I came back the next day"

"They put the wrong type of oil filter on my car, and it fell off while I was driving. Then they acted like it was no big deal and like this type of thing is to be expected. Definitely never returning, even though I was a customer for almost 10 years before this."