SERENITY NAILS AND SPA

"Bad! Bad! Been comeing to this place for several years..last couple time I didn't go cuz they was getting sloppy on their work..they are always in a hurry to get you done and out..they sent me a coupon for discount cuz I hadn't gone in awhile..well when I went to pay, they didn't honor the discount because it had just expired the day before..again..didn't go for awhile and they send me a coupon for my bday..so I show them coupon and NO my bday padt 2 days ago! So they didn't honor coupon AGAIN! Not going back!!"

"Everyone that works there is super nice and super helpful and knowledgeable! They gave me some great suggestions and my nails turned out beautiful!! I got a pedicure and solar nails with the cat eye polish! Very very reasonably priced for the great service they provided!!"

"I felt so welcome as I was greeted right away as soon as I entered the place, as it was my very first time. I had ingrown toe nails & some other issues. The man was simply amazing. From the leg massage, lotion, warm towels, hot wax, and the gel my toes was FLAWLESS. Best pedicures in town by far. I will be returning."

"I really loved it here! First off the nail technician was so friendly and that’s a huge thing for me. Secondly, I booked an appointment online (love having that option) and as soon as I arrived I was seated. The technician worked very quickly but did a beautiful job! I was in and out in 45min and I love my nails! They look so natural and pretty and I got exactly what I asked for. Plus it didn’t cost me an arm and a leg! Hope whoever goes here has a good as an experience as I did!"

"**PLEASE READ** I don’t think I’ve ever written a review before and I work in customer service too, so that just goes to show just how awful of an experience I had here. I came in this salon for the first time a few weeks ago and got acrylic nails for a beauty pageant. Vincent did my nails and he did a FANTASTIC job. I went in this recent Saturday with my friend so we could get our nails done together. I asked for Vin but he was not there. It was immediately off to a bad start when they separated us and did my friend’s toes first while another woman did my hands. We were hoping to get to sit by each other. The lady working on my nails was named Anna I believe, and come to find out she is the MANAGER. Right off the bat she was being very passive aggressive. I ignored it and kept being polite. I told her I wanted a fill and to change the ombré color I had to black. She started on my first nail and I realized she was using black glitter. I didn’t want glitter but I ignored it thinking it would still turn out pretty. After the first nail I realized it wasn’t coming out how I wanted so I immediately pulled up a picture and showed her. She popped off and started giving me an attitude saying it’s not her fault- it’s the powder. I said we could do something else if she couldn’t do it. She ignored me and proceeded to do the rest of my nails. I politely asked several times for her to blend the ombré and each time she got more and more rude, jerking my hands around and being rough with me, nicking my skin with the file. I eventually shut up as I didn’t have time to argue with this woman and I was almost in tears with how mean she was. She kept rudely asking if I liked it and I didn’t speak, she just kept going and muttered rude remarks under her breath. But what really had my jaw on the floor was when I asked her to shorten one of my nails and she ripped the arm rest out from under me… that put me on the brink of tears and at that point I wanted nothing more than to leave. When I paid she charged me MORE for a fill than what it cost to get my nails in the first place. I left her a bad tip, and walked over to the woman doing my friends nails and gave her a good tip instead. $105 spent for a fill and a gel manicure for my friend, how ridiculous. I came back today to speak to the owner and ask for someone to fix my nails or give me a refund, and found out that the woman who did my nails was the MANAGER. I immediately turned around and walked out. Shame on you Anna for treating your clients that way. I don’t know if you were just having a bad day or if you thought that because I’m young I wasn’t going to tip. I don’t know what happened but I walked out of your salon crying because of how hateful you were towards me. A lot of the women I work with go to your salon- yeah not anymore. I will include pictures of what I asked for vs what I received to show how terrible she did."