Take 5 Oil Change

"When I pulled in, Candace (Cee Cee) told me where to pull up and when the next person came in behind me, she passed by my car and went to the other vehicle to take care of him first. This is not OK at any place of business. The other thing was, I was told an oil change was $49.99 over the phone, but it changed to $81 when I got there. I understand the prices can change if your car requires synthetic oil, but other places informed me of that upfront when I called on the phone."

"I wish I could give them no stars. Came for an oil change last Tuesday, and drove on my car for a week. Oil light kept flashing, come to find out at a mechanic shop there is NO OIL in my car. Mechanic told me there’s no leak, nothing wrong on my end. And now when I try to contact the direct store no one is answering the phone. Ridiculous."

"Not for people who would like things to get done fast. I waited from 8:30 to 10:06. The oil change started around 9:30 and not finished until 10:13. Writing the review while waiting for oil change to be done. Staffs are nice but it’s not efficient. If you would like something quick this location is not the best option."

"Got an oil change here and found out nearly 2 days later that they did not reconnect my air intake hose when my dashboard lit up. This is the 2nd time this same place has done this. If you don't want to risk damaging your car, don't come here for servicing."

"I waited an hour before my turn!!! Wow, I’ve been to several locations on Saturday and this was ridiculous. There were 5 mechanics and they would work on one car at a time? Three garages and they had a line in each garage… you would think they would try to get us out lane advertised but no! We were the third car in our garage and it took us an hour??? The gentlemen that was running his mouth was just distracting the employees who actually were working. That guy would just ask for your information and then chat. If there is a line I would not suggest coming here if you are wanting an oil change in 5 minutes. This was an hour plus for a routine oil change…the video is to show how I’m in the middle garage and the three employees are all working on the car to the left?"