Bosco Auto Group

"BUYER BEWARE: Critical Concerns with Bosco Auto Group I urge potential customers to exercise extreme caution when dealing with Bosco Auto Group. My recent experience with them has raised several alarming issues: MISREPRESENTATION OF VEHICLE CONDITION: Contrary to the salesperson's claims that the vehicle was heavily worked on into near-new condition, it has had multiple mechanical issues. Despite assurances of thorough refurbishing, the reality was starkly different. REPEATED MECHANICAL FAILURES: In just seven months, the vehicle required three separate repairs for persistent mechanical problems, none of which were resolved satisfactorily. INCOMPETENT REPAIR WORK: The dealership's mechanics failed to diagnose and fix an oil leak, a problem that an independent mechanic identified and resolved quickly. When confronted, the dealership admitted to substandard work on multiple occasions. POOR CUSTOMER SERVICE: Despite acknowledging their failures, the dealership refused to perform necessary repairs without additional charges, even though these repairs were already paid for. This lack of accountability and disregard for customer satisfaction is deeply concerning. DUBIOUS BILLING PRACTICES: I have documented evidence, including invoices and visual proof from an independent mechanic, showing that Bosco Auto Group billed for repairs and parts that were not actually provided. This raises serious questions about their integrity and business practices. OVERALL DISREGARD FOR CUSTOMER EXPERIENCE: The dealership's attitude towards repeated service visits was dismissive and unprofessional, reflecting a culture that prioritizes profit over customer welfare. Based on these experiences, I strongly recommend that anyone considering a purchase from Bosco Auto Group thoroughly verify all claims and approach any dealings with them with heightened scrutiny."

"Took my car into Bosco to get serviced based on a referral. David and Andrew were excellent. From booking the appointment and to being taken care of the service was amazing. Would come back and refer others to Bosco any day."

"I have purchased several cars from Bosco and I will continue too purchase from them. They are very fair and I truly think of them like family. I’d like to give a big shout it to the service department joe and David. You both always take such good care of me and my Jeep when I bring her in. You go above and beyond words can’t explain how grateful I am for you both. I will definitely see you guys soon thanks for everything …….Trina Otto"

"Service was above and beyond expectations. Shout out to the GM Jason for being genuine and straightforward. Beings it was my first time to finance anything, I was not expecting the experience that I had; at all. Not only do I love my vehicle but I understand all the numbers that go into everything. Also!!! David Phelps and David Butterfield made my 2015 drive better than my Mom’s 2022. I told them not to worry about anything but they were insistent that I leave with nothing less than best. Pristine work and excellent attention to detail. I am so grateful to the whole team. Thank you all for treating me like family!"

"Today my husband and I we went to Bosco Auto group, we met Bailey who greeted us first thing and got the cars we were interested in pulled up. She made the process of getting a new car so wonderful and stress free. She was easy to talk to and not pushy just what we needed after a terrible experience at park place volvo the day before. I can’t say enough about Bailey and Bosco Auto Group! Thank you for treating us like family. If your looking for a great car and amazing service no where else to look!"