Scoggin-Dickey Collision Center

"The customer service at Scoggin Dickey is phenomenal. Everyone I've encountered has been so courteous and helpful. I recommend them to anyone who needs repairs and parts at a decent rate. Now of course with this being a dealership some rates are a lil expensive but they've proven to me that the rate is worth it. Thank you to Toby in parts and thank you to Fabian in the service dept!!!"

"I had my car completely changed to a different color. From a black color to a custom color. Everyone at the collision center are professional, nice, and communicated with me throughout the whole process. They all did a very thorough job, were extremely detailed, and honestwith me! The paint department did an amazing job because they helped bring the color I was thinking out onto my car and it couldn't have been anymore perfect than it is now. Thank you all for your hard work and attention to details!"

"They are professional, knowledgeable, and accommodating. My new car was rear-ended after visiting from out of town. I knew no one in Lubbock and was having difficulty getting answers through my insurance company. Sam Shelley and Alex were very helpful and alleviated my concerns. They were able to get me in the day I called and were able to give me a detailed estimate with explanations. Despite significant damage to the rear-end, their estimate was extremely reasonable, with the emphasis on making sure I was knowledgeable about the work needed. They gave me time to consider other options without pressuring me. Good work by honest people. Highly recommend.--Dr. Tanya Harris"

"After my husband and kids were in a wreck, we took our vehicle to Scoggin because we knew they would take excellent care of us. From start to finish, their customer service and communication was top notch. The quality of the repairs and attention to detail exceeded our expectations. We were so thankful for the loaner car program as well. Fair, honest, and kind. We will definitely use them again if ever needed!"

"I was truly surprised to have the results, I received. My truck look so perfect, as if no wreck had happen. Sam is very professional, respectful, and pay attention to detail. The guys that worked on my truck truly seem to have a passion for thier skill, and take pride of thier job. Thier was no over spray, on my windows. "Cant stand that". I am very picky with my truck. I handwash and wax on regular basis. I was given a rental car at thier expense, not some junk, a new Subaru forester, with 350 miles. If I called 100 times a day the phone was answered very courteously. I understand insurance company drag thier feet, so I always take that in consideration, while waiting on my truck. I would like to personally thanks everyone that worked on my truck, including Sam."