Complete Auto Repair

"This business was recommended to me by another mechanic in Lubbock who didn’t have the automated programs needed to fully assess the problem w my van. They worked diligently to find the problem and then made the necessary repairs. They explained every detail and the cost so I could make an informed decision. I highly recommend Complete Auto Repair."

"They should be at a 5 star. Very knowledgeable group of people really kind and respectful. Did exactly what they said they would and wouldn’t move forward without consent. Even listen without being the cocky arrogant mechanics that most think they are. If you have an idea of what the issue may be they listen and follow up and let you know the diagnosis of what is exactly wrong. Very affordable. Way better than a dealership and won’t add random charges and think it’s ok to get away with it. I will come back in the future for any repairs."

"This place has the worst mechanics. They charge you for doing nothing on your car. They charged me $300 for no repairing my car. I later could repair the tiny electrical problem with a $10 chip. These people have no mechanical skills or care for their customers."

"Had a timing chain issue that friend told me about. It was making a loud rattling noise and loss of power. I dropped my car off to them and they wanted $700 up front. I have never had a shop ask for money up front. Maybe I looked like I couldn't afford it. I paid it. They quoted me about $1800!! Jeez well I need my car and want to drive it a few more years. After the time they told me it would be done I started to drive by to see if my car was in the bay, but day after day it sat outside. I saw many news cars each time and the next day they would all be gone. Well It took them a month to do the repair. I had my car in 3 years before for a transmission replacement and it took them a week. Now the noise is back after less than a year. IDK"

"Beware: Complete Auto Repair was by far the worst experience I had with any mechanic so far. They charge you for the job they do not do. I had to pay $340 for the service they did not offer wasting my time for a full week. Save yourself a headache and find a competent mechanic. I wished I had read the other reviews here earlier. I recently purchased my Dodge charger and found that the center RF Antenna harness (under center console) is missing. I called Complete Auto and they said they will inspect it free of charge. When I got to the shop the guy there said I will be charged $140 for electronic inspection and I said OK, while informing them about the RN antenna problem. After two days they called saying they will need to charge $280 more and will find and fix the problem. I emphasized that I will pay the cost if they can fix the problem. $ days later they called me saying we could not find the harness for you and cannot make one as well. I was having the impression that they will charge me the initial $140, but to my surprise, they charged me $340 for just keeping my car. They could easily tell me they do not have the harness right at the beginning when I clearly showed them the problem and say sorry go to a dealer, but they wasted my time and money. This is what two other shops told me over the phone, they said we do not have the tools and expertise to mess with RF antennas, but Complete Auto Repair promises to do something that they have no experience in and waste your time and money."