Brandon's Auto Repair & Diesel Service

"I recently brought my 07 Entourage in to Brandon's for new rotors and brakes. I am happy with the service they provided. Along with the brake job, they did a thorough full vehicle inspection and I believe made some honest recommendations. I found out I had a couple of issues I wouldn't have realized had they just done the brakes. Their prices aren't outlandish, but they definitely aren't a discount shop either. However, estimate prices are given based on using OEM equipment and that is always going to drive the price up a good deal over aftermarket. Other than that, the staff was friendly and professional. Brandon even offered me a ride back home when I dropped the car off. I got the impression that they take pride in their work and I believe they would make it right if there was an issue. All in all, I do plan to be a repeat customer."

"I don’t even know where to start but all I can say is run away from this shop as fast as you can! If we could give 0 stars we would! The communication between the “account manager” and customer is slim to none, the technicians are not anywhere near experienced and the excuses for why they still have your vehicle are endless! We put my vehicle in Dec 5th of 2023 and didn’t get it back until Feb 15th. Not only were we put out over 2 months of rental fees while they had my vehicle for an issue that should have taken a week to fix, they also put 400+ miles on my vehicle and tried to make me pay a $20 fuel charge. I refused to pay and got into my vehicle to leave with 8 miles until empty in my car when it was full in Dec when dropped off for repair! It would be different if communication was good and they were honest about not having the qualified technicians to complete the job but it wasn’t! Unfortunately after reading the reviews, we are not the only customers that had issues like we have experienced so no, we do not recommend to anyone!!!"

"Ended up just needing a battery which we got our own for a price that was better. They however installed for us and gave everything and thorough look over with very minimal charge. I would go there again."

"Got to my car almost immediately, kept me informed through the process, and had my car repaired extremely fast. Worked with my AAA membership to receive a discount. After driving vehicle for a few days it seems to be running smoothly with no apparent problems. I am highly impressed with this auto repair shop. I will continue using this place for my auto needs!"

"Amazing experience! We came to Brandon’s for the first time because we were quoted over $4000 in repairs from a dealership. Brandon’s was top notch and said that the cause of the issues was the battery. With just a replaced battery, we were out the door. Thank you for being honest about the situation and taking great care of us!"