Kroger Marketplace

"I've had 3 children over the past 10-15 years who've been employed at a Kroger/Jay C location with good experiences at the other two locations but this one has the absolute worst management team I've ever seen! My son worked at this location for about 6 weeks and found a higher paid position elsewhere. His final week he worked 39.5 hours and has yet to be paid. He has had two tickets submitted with "Kroger Connect" which is supposed to be a hotline of sorts for employees. They've explained they're unable to help him until the store actually submitted his time. I have allowed my son to handle this and he's placed numerous calls to corporate, the store and has repeatedly gone in to speak to them with nothing being worked out. The last time he's actually had communication from them it was Amsley (HR rep) who called the week prior to Thanksgiving stating the check was in the mail, it was never received! I finally, out of frustration decided to walk in to speak to either the front end manager Dorothy Taylor or Amsley (HR) and asked for either one at the customer service desk and Fiber who was completely professional called Dorothy and advised I was there to speak to her and why, Dorothy actually had the nerve to hang up on her and refused to come down to have an adult conversation with me. Since then they've been refusing any calls, refuses to come downstairs etc. I'm appalled at their behavior, it's unprofessional, rude and at best shoddy! I realize a single check for 39.5 his isn't a huge amount of money however when it is stolen from your child who worked for it, it matters! At this point we've now made calls to the Indiana department of labor and will continue to do whatever has to be done to stop these people from treating others like this! Hopefully, we'll be able to get this grossly unprofessional duo out of here and get this Kroger location back to where it needs to be!"

"I've had so much trouble with this pharmacy. If you have life threatening medications you need to take, you might as well start writing your will because these people do not care. You could call a head to make sure your prescription is filled on time. Nope. They never have anything on time. As a matter of fact they don't bother filling them until the 3rd time you show up begging them to fill them. Unfortunately I can't go to a different pharmacy because they are the only ones who take my insurance. Honestly I'd pay full price at this point just to get medications on time. *Update* my insurance happily switched pharmacies for me, best decision I ever made! I'll never have to suffer like this again. Bye Kroger!"

"Ugh! In there today before 8am & only one section of self checkout operating while the customer line stretched to other side of Kroger entrance. I asked guy working if he could request help to open other lanes and said "No". I went to a very friendly customer service counter lady that understood my request but no help. I asked for manager & she looked puzzled as if she didn't want to tell me the truth. I don't believe a functional manager was even there. After shaking her head & said no one was coming to talk I walked to end of line. Several minutes later that same lady closed customer service & opened up a checkout lane to assist. I give her credit for helping but Kroger needs to fix this. It's not the first time I've had that experience there. They are terrible at checkout lanes. People don't want to wait around 15 minutes to check out. Do better Kroger State St New Alnany, IN..."

"my brother worked here months ago and still has not received his last check. dorothy, the front end manager, sits outside the building and smokes cigarettes, talking down to people that work under her. she also told everyone that my brothers exit was "dramatic". not a great place for employment"

"The manager, Dorothy is not very professional. I have waited here for over 30 minutes for her and when she finally comes up, she says it will be at least 20 more minutes before she can help me. Now, I have learned she was upstairs feeding herself because they are doing some sort of appreciation. I doubt she was on break or anything and just refused to help me. Customer service is supposed to be #1 priority in this business and it is not to her! The employee that has been at customer service is a very sweet lady and would definitely make better management!"