The Children's Place

"Worst customer service ever, they closed the store 20min before 8pm, I just went to pick up my order and kindly waited until someone opened the door and kindly asked for help to pick up my order and the lady was so rude telling me that they were closed and she didn't wanted to help."

"I have 2 days straight calling just to verify if my order is already being shipped to store and no one answer the phone,"

"Asked for a certain size of a pant to an employee told me look for it. Thanks for your help and she was infront of the pants i needed"

"Store had everything we needed. Employee was super helpful and nice. We will be back again."

"This store is horrible!! They are practically STEALING almost 200 dlls worth of merchandise I paid for!! I ordered while out of town (was in hospital with child) and did not want purchase to get lost through mail so asked for store delivery. I made a mistake on first name of person picking up (myself) but to be fair, it auto filled and I did not notice. Anyways...when I tried to pick up items they refused to give them to me, even after I showed them purchase confirmation, card I used to make purchase, my DL, my receipts and e mail pick up notification!!!! I was accused of using someone else’s e mail and when I asked for a contact number for Supervisor I was given a non working number, when I confronted the attendant about it, she said to look it up myself. I already paid for items my kid is not even wearing!! I guess my next step is to get the Police involved since this is outright theft!! If they want clothes for their kids they should buy them themselves and stop holding customer’s items!!!! This is the store located inside Mall Del Norte!! These people have no common sense whatsoever!!"