Briscoe Alignment & Tire

"Great tire shop. No nonsense. Takes care of what you ask them to. I had a nail in my tire did a walk in, was in and out within an hour. Reasonable rates. Everyone here is friendly, and as a team they make sure everything goes correctly. I caught another piece of metal in my tire a few days later and they graciously repaired the same tire at no cost. Thank you!!!!"

"I will not be returning here as my experience has been below poor. Some reasons below: 1) came for an alignment at my scheduled time but was scheduled while their tech was on lunch so I was at the shop for over an hour. My truck wasn’t seen until 30 min after I checked in. 2) when the tech got in my vehicle I saw and heard him floor it. Driving it like it was his and no regard for other people’s property. When I pointed this out to the front desk person I was later informed my alignment would be free and the techs excuse was the seating position. 3) only a few days after the alignment something must be loose as my steering wheel now needs to be turned to face the 11’oclock angle to drive straight. My best judgement was to not return but I went ahead and had them schedule an appointment to look at it. 4) About 20 min before my scheduled appointment I’m called and informed they have a vehicle stuck in the alignment bay and now need me to reschedule again. Since I already cleared my schedule I didn’t have time the week when they were able to see it. I’ve decided to cut my losses and go to another shop. Ultimately after seeing positive reviews I decided to give this place a shot but I was severely disappointed, several times. If you look at their awards, many are from years ago so it may be a representation of where their quality and service is heading as of late."

"Exceptional work with an informative and kind staff. Very personal and I was taken aback at the fact one of the staff members remembered me from a prior visit. This place is a gem to those in need of an alignment or tires. They are very straight forward and I did not feel priced gouging occurred as I paid less than I personally budgeted. This is not a corporate business. This is family owned since 1967. To my delight there is a female staff member named Ashley who the manager said he “wished he had 5 of her” due to her work ethic, so a very diverse staff. I would highly recommend this Denton gem to anyone especially family."

"Excellent service. Brought our Class A motorhome in for an alignment. Jesse (technician) performed a 2 axle alignment and kept me informed during the process. RV drove perfect afterwards. Appointment was 10am and I was out at 11."

"Brought my Jeep in to get my new tires put on my new wheels and then put on my Jeep. Incredibly friendly service. Jeep looks great and rides so smooth. They were busy- it was a Monday morning- but took the time to talk with me and make sure everything was done as I wanted! Will definitely be using them for all my future tire/wheel/alignment needs!"