Panda Express

"This is the worst Panda Express. I mean Citywide. Their food is disgusting and when you call them out on it. They still try to force you to take the food. Get this, my order was wrong from the start I never ordered an extra drink but he rang me up for one. I said sir I didn’t order this. He took the soda. I paid for my order and I arrived at home and realized I had the same entrees on my plate and the receipt clearly stated what I wanted. I had a double portion of hard fried orange chicken. They refused to give me a refund. They wanted me to keep the hard orange chicken and add the beef and broccoli. I said sir I don’t want none of it I was being very polite. Instead they offered me $15 gift card that didn’t match the dollar amount of the meal. I returned everything even the drink. What they served me looks like last week trash. It didn’t look fresh at all. Unacceptable!! I will be disputing the charges. You don’t deserve any stars and that 3.7 rating is a joke! In the negatives is where this Panda Express Restaurant belongs. Just Horrible!!!"

"I went on the app to place an order. It was delivered to the wrong address through DoorDash and stated it was handed to me. That is a separate issue. My orange chicken was mostly just breading. I went the following morning and asked to speak to the manager. Instead a young employee listens to my issue and goes back and forth to the manager who is another 10 feet away. He then says to come back with the leftovers and they will write remake on the receipt. I informed that I am headed to a meeting and will return asap. The next afternoon was the earliest and I go through the same process with an employee relaying it to the manager. They then informed me that the issue wasn’t theirs and I only had 24 hours to deal with the issue but that was only through DoorDash. I informed the young lady I would not be back ever again. I can’t remember ever being to a restaurant and requesting a manager and they delegate the issue to the employee I first spoke to then dismiss the issue. Is this a company wide policy or just this specific location?"

"I asked for half Beijing beef and half orange chicken. Clearly this is not even close. Brown rice . I don't think they know the difference in color or portions. If I request half of the chow mein I expect to get what I paid for. It's disappointing getting home to this . What a waste !! And disappointment. The rice is so plain no flavor whatsoever. How can this be allowed to be served."