AutoZone Auto Parts
2449 West Illinois Avenue, Dallas, TX 75233
Hours open
Monday:
7:30 AM - 9:00 PM
Tuesday:
7:30 AM - 9:00 PM
Wednesday:
7:30 AM - 9:00 PM
Thursday:
7:30 AM - 9:00 PM
Friday:
7:30 AM - 9:00 PM
Saturday:
7:30 AM - 9:00 PM
Sunday:
8:00 AM - 9:00 PM
Photos
Location & Phone number
About the Business
AutoZone Auto Parts is a well-known car repair and parts store located at 2449 West Illinois Avenue in Dallas, Texas. With a wide selection of high-quality auto parts and accessories, as well as a team of knowledgeable staff members, AutoZone is the go-to destination for all your automotive needs. Whether you're looking to repair your car yourself or seeking professional assistance, AutoZone has everything you need to keep your vehicle running smoothly. Visit us today and experience top-notch service and products at competitive prices.
Reviews
"I am a former store manager for AutoZone, so I know the customer service expect. I needed windshield wipers during a rain shower. The first store I went to had only the very expensive brands. I then went to this store where I walked in and saw the AutoZoner sitting on her stool behind the parts counter. I told her I knew what I needed, so I didn't need anything looked up. Once I had my wiper blades, I approached her to pay. She asked if I was paying by credit card, and when I said I was, she pointed to the self-service pay station at the other counter. I managed to pay there without her ever getting up from her stool. I then changed the blades in the parking lot myself. I was the only customer there. I was really disappointed in the lack of effort."
"This location on Illinois Ave in Dallas is the worst. The workers all seem to be angry and I get the feeling I am an interruption to the work day. The helpful lady potrayed in the commercial is definitely not here. I will go next door for better service even if I have to pay a little more."
"This is one of the good AuoZone. But, there is only one drawback, the manager ( of Asst Manager). She is the petite black lady. Sometimes, she has an ugly attitude. My thing is, if she doesn't like to work with the public, she should seek employment somewhere else. Upper Management needs to see to whatever is the issue with the ugly attitude. Other than that, there have been many great employees there."
"A couple of days ago I had an issue with my car battery and managed to get to the Autozone nearest me, because a friend told me if I purchased a batter there they would install if for me. I had no idea what type of customer service experience I would have, but I was amazed. The initial salesperson who helped me was Alfredo, and it just happened to be his first day on the job. He was so wonderfully and unbelievably helpful and courteous. Before my experience was over, Alfredo's supervisor Salvador got involved because there was a slight issue with the battery posts, and he was just as awesome as Alfredo. He also installed some new windshield wipers for me. All of this made my stressful experience so much better. They have my secured my business forever and should be commended! Give them both a raise!!! Thanks so much, guys!!!"
"Tan was great. She checked my battery and let me know that is was good. Found out the problem was in my connection. She was very professional. I will definitely be going back"
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