Pep Boys

"I took my vehicle to this location to get my back brakes repaired and was told and shown why my back brakes were squeaking. They replaced my back brakes and grant it the staff was professional. I was told my front brakes will eventually need to be changed so I will still hear a little noise. I drove 25 minutes away to pick my husband up from work and all of a sudden my front brakes not only squeaked but now they are grinding and riding very rough in which none of the brakes were grinding prior to my visit to Pep Boys. I feel like something was done in order for me to come back. My husband and I are very disappointed in the NEW issue that happened. I will be taking my vehicle elsewhere to get my front brakes done because I don't trust the this establishment. I won't be doing business with then again. How does fixing the back brakes cause the front ones to grind hard when they weren't doing that at all prior to my visit. I canceled reservations for Valentines Day to pay for new brakes because I am not comfortable driving my vehicle not knowing what was done to make them sound like that."

"The folks at Pep Boys very nice and easy to work with. Scheduled alignment online, and I arrived a little early they even take my car in and work on it. My car ride smoother after services, and thank you for professional service."

"Juan and the entire PepBoys Staff were very professional and were great to work with. They were always very upfront of what my vehicle needed and finished the job when they promised. Their work was excellent and their cleaned up after the job was complete was excellent. I would definitely use them again and would recommend them to anyone needing new tires...."

"In practicality this is a wonderful place. I brought my car in for a spark plug change and to have the ignition replaced but they held my car for 3 days just to tell me that I can come pick my car up because they can't work on it since it has transmission damage. They knew it had transmission damaged when they started it up and the acceleration was really bad because they told me beforehand I need to get my transmission checked. So then I paid $110 for a diagnostic that didn't get done because they can't do a diagnostic on a car that has transmission issues."

"These guys have been great. I took my vehicle in to get the AC repaired and they had it done same day. It happen to go out again due to a faulty part and they owned it and fixed the issue. I appreciate that they took the time to explain what was going on and provide me with updates and information. It’s nice to receive good service from an auto repair shop and a group of people that are personable. It’s appreciated."