Sonic Drive-In

"Now having several experiences at this restaurant as a DoorDash driver, as well as customer, I can say I am consistently disappointed in the speed of the orders. I checked in for my mobile order at 4:58pm, waites twenty minutes before clicking the button at my stall (the on screen update had long since disappeared), waited another 15 minutes before receiving an answer there, before a much shorter wait for my food. Upon asking the worker what was happening, she revealed that she was the only person on staff to run the entire store, even though shortly afterwards another employee walked out asking if I had an order of shakes. I am not convinced she was lying, after all shift changes happen around this time. All of that to say, if you want fast food then do not come here for now, they do not have quick service available"

"I went to the Leon Springs Sonic on Thursday January 18th at about 4:30 pm. I parked and attempted to order from the kiosk where the tables are. I waited for nearly 15 minutes without a single response from an employee. I then knocked on the door and no response, I then opened the door to say hello and was then met by a woman. I told her that I had been waiting to order and that I had not been acknowledged. She then tells me she is busy with drive-thru orders which I could see was not very busy, nor was there anyone parked to dine in, I was the only one there. She then has the audacity to tell me to get in my vehicle and go through the drive-thru. I told her I would not and that I was only there to order 3 mini blasts for me and my young sons. She then closes the door and locks it. She never took my order. She was terribly unprofessional, rude, and failed to even consider taking my order when she could clearly see I was there with my young boys. This was awful service, you lost a customer Sonic in Leon Springs, I’ll drive into SA next time I want ice cream."

"Save yourself the trouble and just don’t come here. They never have anything available. My last visit they only had fountain drinks available to order. No food no nothing. Seriously?? They never have ice cream when I go around 6-8 pm. Tonight they claimed to only accept online orders. Something is so wrong here at this location and it either needs to be fixed or just close this place."

"Update. For once they had their online ordering turned on (NOT). We ordered and checked in through the app. Sat there for 20 minutes, pushed the button to see what was going on, and they said DRIVE THRU ONLY. Uh, we already ordered and checked in. Also, DayQuil on full display in their window. Love that. They always turn off online ordering and also reject you if you pull into a stall, forcing you to use the super long drive thru line. This has been for years now….avoid this one at all costs and to the one at the Rim where they know how to manage a business."

"Hi! Understaffed so only drive thru. Trashes overflowing. Pay .30cents for extra cherries per milkshake and they forgot then brought me 1 cherry for each shake. The cup costs more than the cherry they supplied. What is life!? I’m so annoyed cause I baked in my car for 30 mins waiting and then they got it wrong and then I waited longer then I got ONE EXTRA CHERRY! Whhhhyyyyyyy Is this like this?!"