Hooters

"All I can say is please get some new cooks,me and my family will definitely not be coming back smh"

"1/27/24 I just had the most unpleasant experience at this location. My friends and I (total 3) arrived shortly after 7pm to dine in. We placed our orders at 7:20pm (according to the receipt). At 8:05 I inquired with waiter about our order to which she went to check. I could tell from her body language our order was not ready. At 8:20pm I saw another order go to a table that sat after us. It was at 8:25 that the first order for one of our party came out and the order was wrong. At 8:30pm my order came out and it was also incorrect and under cooked so I asked for the manager. He came over and apologized and told us he would take care of us and our bill. At 8:40pm the last order came out. We boxed our food and a shortly after 8:45pm the manager walked over to us with a bill. I immediately told him he could take my food and remove it off as I was not paying for the meal. He immediately got upset and rude saying he could not do that. I told him I was not paying for a meal that was undercooked and that I did not consume. He tried lying saying the order was not put in until 7:50pm to which I showed him the receipt, that he provided to us, that clearly said 7:20pm. He then threatened to call the cops to which I said please do. He then looked at my meal clearly seeing it was not consumed and began walking away. I told him to leave it so that I could show the cops my under cooked/ translucent shrimp and chicken. He then told us “it’s fine, have a great night, just leave” with a nasty tone as he walked away with my order in hand. This was upsetting to say the least! To receive this poor service and be treated as if we caused this was not ok. To threaten us with police was degrading and humiliating as everyone in the restaurant heard this happen. The parking lot was empty and not a lot of patrons were in the restaurant and I now see why. The customer service training needs to be re-administered to this manager."

"I didn't buy the calendar so the waitress held a grudge.. my 7 year old son didn't get his drink, she left my beer on the bar for 10 minutes before bringing out to me... They were not busy at all. Waitress was literally more concerned with me buying a calendar than giving good service... what's going on?"

"Incredibly disappointed in my experience here today. I went in to order To-go from the counter at lunch and asked if there were any lunch combo deals for wings. I was told that there's only what's on the menu that I was handed. So I order 6 wings and a thing of curly fries for nearly $20.00... I go to sit at a table to wait for my food, and right there on the table is an flyer for the WING DEAL for TEN wings, curly fries, AND A DRINK for $16.99!! So I got charged 3 dollars more for 4 less wings and no drink!?! I didn't want to raise a stink in the restaurant, as I had already paid, but seriously Hooter's... Train your waitresses to atleast know of and offer one of your most common meal deals!! (They also had drums only and instead of flats like I had ordered, but I'm not going to hold supply chain issues against them, hence the 2 stars instead of only 1)"

"Hey everyone, just had dinner at a local Hooters restaurant. The atmosphere was great, and the waitstaff were friendly and serving in bikinis, but unfortunately, the food wasn't up to my expectations. Have any of you been there? What did you think? #hooters"