Black Sugar Caffe

"Plenty of area to sit and chat, I do enjoy the aesthetic of the shop and the location! Good coffee and croissant foods. Floors/seats by the front are pretty dusty/dirty, and the wifi is not very reliable."

"I forgot what poor coffee they have here- think McDonald's. My latte tasted like crummy coffee with a splash of milk. The breakfast was very good- we had a danish, kolache and burrito. Employees were talking amongst themselves about personal stuff and kept stopping their work to chat, while we were ordering, so we had a long wait at the register, which was irritating. Also they forgot about our food so we had to go back up and ask before they started working on it. Nice atmosphere - if you don't want coffee or good customer service this could be the place for you."

"Went in to grab a beer and listen to karaoke on a Friday night. Not really busy, we sat at the end of the bar. The guy behind the counter ignored us and kept talking to a girl standing up there. Another employee was putting up dishes and ignored us for about 5 minutes. She finally came up to us after I'm assuming the look on my face was exasperated. She then said "are you ready to order?" We said "yes" she then said "okay the register is right there" then turned around and walked off. We were shocked. So I went and got our beers only to find small shards of glass in mine (we got 2 draft beers). Super upsetting. The only good thing is that the beer was cheap. Oh and the glass wear hanging up was filthy. Picture added. Check your drinks!"

"I don’t usually review places but WOW. I come here maybe once every month or two for or three years now. I noticed over the past couple months things have been changing. The employees are nicer. The drinks taste better. I didn’t know why until a few days ago when I met Caroline. From when I walked up to the register she was just the nicest. She asked me a few questions and made a recommendation. While she was making my drink she talked to me the whole time asking about my day and my job. I asked her when she started working here because I haven’t seen her before. She told me she was the new manager for a few months. Mystery solved! I told her I noticed the changes and she said thanks and that she was trying really hard. I told her I could tell. The latte she made me was really good even though it wasn’t something I would normally get. Support local business in Cedar Park and go here!"

"The lady with the god awful pink hair was fighting with her employee at the register. She was raising her voice and putting her employee down while she was trying to complete a transaction. The pink hair lady was on her phone for about 2-3 consecutive minutes whilst a line was forming in front of the register (she would look up and see people and continue back on her phone). Completely unprofessional. The lady at the register was very professional and kind, but the pink haired thing needs a new place of employment. You can see that she was making customers uncomfortable when she was fighting and raising her voice with her employee at the front of the register. We also waited for about 20min before my wife went back up to ask about her coffee. It was never made so we waited even longer to get it. The only positive of this place was that she ordered a regular and the pink haired thing gave her a large as compensation for waiting longer than expected. Service only received a star because of the lady at the register was very kind."