The Home Depot

"Don’t order materials from this store. Lost time gas and money because they canceled my order without even an email or a call for a heads up. Waited mostly all day and no calls so I decided to give them a call just to find out the order had been canceled but no one had the Damm curtesy to let me know. Had to drive all the way to them again to get my refund more time wasted and gas. Not sure why the store says they have something in stock but when you order it magically nobody can find it. Don’t waste your money in this store"

"Went to the store to take back 2 plants we did not need. The return dept treated me poorly. Felt like I was being interrogated for a simple return. I also had my receipt. I reached out to the manager and hopefully she explained to the employee how to handle a simple return."

"I had an outstanding experience during my visit to Home Depot! Every staff's willingness to assist and guide me in the right direction truly stood out… When I had questions about products or needed assistance finding specific items, every employee was friendly and knowledgeable. I also purchased a few pieces of wood and had them cut to my preferred measurements. I'll definitely be returning for all my home improvement needs!"

"Paid almost $300 for this little cart for my brother from out of state. It came in late so he had to stay 2 extra days and as you can see I unboxed it right in front of store and found it to be beat up, scratched and bent. When I went in to throw the box away I mentioned it to a manager or supervisor and he said "oh man, I'm sorry". Had no interest in seeing it or mentioning a solution. I am a maintenance director of a plave right down the street and used this store for business and personal. I spend around 15k a year with my business and a couple grand personally. I will certainly be canceling my subscriptions. It's humiliating cuz it looks like I bought him a damaged tool box on discount. Furthermore I was not offered any help and it was very heavy and the lady was very rude. That is why I had to unbox it in parking lot. In store transactions are pretty straight forward but online is awful. I ordered several items and instead of consolidating I have been making several trips. Drove 40 minutes last week for just a cheap bit assuming they had my whole order"

"What a mess. I shop here for convenience. Today there were no visible shopping carts anywhere so I asked an employee- he snapped at me saying,“you have to go find one in the parking lot.” This store was extremely messy with many isles blocked by all manner of products, equipment and sloppily parked forklifts. Some isles were closed off (like they do when using a forklift) but there were no employees anywhere around. Boards with nails were laying around by the cutting station- easy for anyone to snag their clothes or cut one’s hand. Maybe it’s time to ride a little further to a competitor. Just wow."