Subway

"Sloppy & wayyy too much Mayo and Mustard considering I specifically ordered “LESS” on both. Not to mention the bread was also incorrect. I definitely recommend actually reading your customers orders, LOL."

"my grandma usually uses her mailers coupons here in store and sometimes through pickup through the app, last time she went recently i found out this location no longer honors coupons. Bummer since this one is close to her, what’s the point of being given coupons if you can’t honor any of them? also last time we waited for her order for over 20 minutes, only 1 person in the front. watched a young kid spend 20 minutes making 2 sandwiches. management should employ more people and not be cheap to afford an extra worker to help so they’re not doing it all by themselves and also having customers wait so long, like why put a new hire on the line all alone? what sense in that?"

"I’ve had very poor experiences at this Subway. Most of the staff have no idea what they are doing and always make the order wrong or charge extra for things I didn’t get. Today I went in (Jan 24) and the employee didn’t even know how to make my order so he told me “don’t order this because I know I’ll make it wrong for my first time.” The funny thing is what I wanted is a pizza which you literally stick in the oven for 45 seconds. I’ve seen them do it before lol. Because of this I just left with after going out of my way to come here. Also, a time before this, another female employee who was the more professional employee I’ve spoken to told me about how this Subway has very unprofessional management and this is an unsafe atmosphere for female employees, especially at night. I would avoid going to this Subway unless you want to pay more for a wrong order. Hopefully Auntie Anne’s buys out subway sooner than later.. As a side note there is always only one employee working and they make one staff member close by themselves."

"Curbside order 12/28/23 @3 PM. Waited over 12 minutes. Went inside and the young chick with curly hair had no greeting, turned her back to me after the other customers left, then I asked about curbside order as I waiting I outside over 12 mins and she rude then said it's on the rack.. When asked about delivering outside for curbside she was rude again and said "no one told me to do that so no".. Got back to our hotel (family of 7 & running around to get food from different locations as we drive through Denton from Florida) and cookies were incorrect flavors and missing our bottled Coke which was $3.19. (Yes, both are in stock as I went inside.) The rudeness/customer service gave this location it's rating. First impression from out of town compared to most is not great although location was convenient. I would much rather have picked up from the hospital where we accidentally placed our original order; that location was very nice on the phone. Would be nice to be refunded our bottled Coke. If the customer service were on point, I wouldn't care so much about a missing item."

"So the lady working was just awesome I was a little cold and when I mentioned it to her without hesitation she went and adjusted the temperature to make me comfortable even though I'm sure she was hot cause she was in the back working. My sandwich was amazing this was the first time eating at subway since they started slicing the meat. The bathrooms were clean along with the restaurants as a whole! Kristina absolutely made my day! She is a hard worker! She deserves a raise"