Rice Wok Express
3301 South Mayhill Road, Denton, TX 76210
Hours open
Monday:
11:00 AM - 10:00 PM
Tuesday:
11:00 AM - 10:00 PM
Wednesday:
11:00 AM - 10:00 PM
Thursday:
11:00 AM - 10:00 PM
Friday:
11:00 AM - 10:00 PM
Saturday:
11:00 AM - 10:00 PM
Sunday:
11:00 AM - 10:00 PM
Photos
Location & Phone number
About the Business
Rice Wok Express is a popular restaurant located at 3301 South Mayhill Road in Denton, Texas, United States. This establishment specializes in delicious Asian cuisine, with a focus on freshly made rice and wok dishes. Whether you're in the mood for classic Chinese favorites or want to try something new, Rice Wok Express has something for everyone. With a cozy atmosphere and friendly staff, this restaurant is the perfect place to enjoy a satisfying meal with friends and family. Visit Rice Wok Express today for a dining experience you won't soon forget!
Reviews
"The food here is great, seriously delicious. The service could be much better though, as unfortunately the staff aren’t very friendly. There was one incident where they had us pull to the front of the store to wait on our food, then after 30 minutes lost our order entirely. Overall, this place isn’t bad at all. Again, love their food. The only thing lacking here is the service."
"The food was good and reasonably priced, not bad at all."
"Only received 1 star because I’m not able to score lower. Terrible! Terrible! Terrible! Disgusting and shameful!!!!!! I literally saw the cook in the back dig in his pants and started back cooking. On top of that my order was wrong af and even though I didn’t touch it, I couldn’t get a refund. Definitely won’t be returning. Needs to be shut down ASAP. PLUS, the manager is Sam and he needs to go to customer service etiquette school or something. Most definitely not the career for him"
"We placed an order online for spicy chicken fried rice and extra spicy chicken lomein to be delivered through their website. We did not get what we ordered. We received extra spicy shrimp fried rice and spicy shrimp lomein. When I called to explain that one of my orders was wrong, I was told it would be redelivered. After 45 minutes I called back to inquire and was told that I was not the only customer and I was hung up on. I called back to ask for the incorrect order to be canceled, but I couldn't get the request out because I was continuously cut off and reminded that I was not the only customer and they would no longer deliver to me. Which is fine, especially if you're not able to deliver what I paid for. Customer service is extremely important. If you don't know how to treat your customers that makes me not trust you with my food."
"The food is very tasty but customer service sucks. The way they speak to you is as if there doing you a favor to take your order. I will no longer order here until they fire the guy taking orders at the window."
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