Conn's HomePlus

"I want to recognize Aislinn Del Toro for being a great employee. She answered all questions provided and went above and beyond to make sure we were able to purchase everything we needed for our home. I definitely recommend coming to this store. Excellent service!"

"Arelys was very helpful. She answered all my questions & concerns about the appliances I purchased. She even made sure that I got them delivered the next day! I will definitely be going to her next time I need a purchase something."

"I was very satisfied. The employee that helped me was super knowledgeable. His name is Brandon. I can say that he is an asset to Conns. I also noticed that other employees help each other. They truly are team players"

"I recently had the unfortunate experience of dealing with a company that left me utterly disappointed with their abysmal customer service and questionable sales practices. From the moment I reached out for assistance, it became clear that the company prioritizes profit over customer satisfaction. The first red flag was the appalling customer service I encountered. Upon attempting to communicate my concerns, it became evident that the representatives were either poorly trained or simply uninterested in helping. The language barrier was a significant obstacle, with representatives seemingly unable or unwilling to comprehend my issues. This lack of effective communication left me frustrated and feeling completely disregarded as a customer. To make matters worse, it appears that the sales representatives employed by this company are not only indifferent to customer needs but are also engaging in unethical practices, particularly targeting individuals who may not be fluent in English. I couldn't help but notice that their tactics seemed geared towards taking advantage of those with limited language proficiency, creating an environment ripe for exploitation. During my interaction with one of the sales reps, I felt a constant pressure to make purchases and upgrade services that I neither needed nor fully understood. The sales pitch was filled with misleading information, and it became evident that their primary goal was to maximize their own profits, rather than providing a service that genuinely met my needs. This experience has left me with a bitter taste in my mouth, and I would strongly caution anyone, especially those who may not be fluent in English, to be wary of engaging with this company. It is disheartening to see a business prioritize its bottom line over customer satisfaction and resort to tactics that border on exploitation. In conclusion, my encounter with this company was nothing short of a nightmare. From the deplorable customer service to the questionable sales tactics, the entire experience was a stark reminder of the importance of thoroughly researching and vetting companies before entrusting them with your business. I would strongly advise potential customers to explore alternative options that prioritize transparency, integrity, and genuine customer care."