Pepperoni's - Pearland

"I've eaten at other Pepperoni's before & this is the worst one or worst pizza place experienced ever. So I ordered it lunch online a few weeks ago & when I got there my food wasn't ready even though I came 10 mins late. The girl at the counter didn't even put my food in the bag, I had to reach over & her to get a bag & put my food into the bag. My salad was missing & I guess at the time someone had to make it? So I waited. She took an order from a person in line & went to the back. I saw her rolling & making 2 pizzas. 10 mins rolled by & I've been standing there, right at the counter for 10 mins. I finally called out to her that if the salad wasn't ready then I like a refund because I can't wait this long, I gotta go back to work. So she went to the back & then within secs she had a salad. It was probably in the fridge the whole time & didn't need to be made. She just "forgot" about me & my existence even though I was standing right there by the counter. BTW the wings are horrible. They're very dry & barely had any meat, it was like eating jerky but the sauce was good. I opened up my pizza nice & as I was pulling out a slice I noticed something at the bottom. It was like this black metal rail or some sort. It was the pizza pan she used to cook my pizza in. She had dropped the whole thing the box. I took a picture because I thought this is definitely the worst place ever. The pizza was really good though, but the bad service & all of that. Never again. I will drive out to other Pepperonis location far & wide but I will not come to this location ever again. & I read some of the reviews here & also rebuttals or explanations. All of it & this is unacceptable. If you can't find or hire good work that's not my problem. What is my problem is the disrespect & time wasted that I won't get back. No refund or explanation can give me that back."

"Placed an order at 6:15p, January 15th and it is currently 8:18p and the pizza has not been delivered. The call center cannot get ahold of the Kingsley store in Pearland, TX to see what is going on. Apparently it's been over 2+ hours and nobody has answered. I asked for the stores direct number, and the person wasn't "allowed" to give out the number. 8:20p now......"

"I do not know where to even begin. I used to come here all the time but I’ve been busy with work so it’s been a few weeks. I was informed by the sweetest cashier that the GM no longer works there and you can tell! Everytime I went he used to greet me by my first name, double check my order and get me back to work in no time! Now the Wait time was over 40 minutes, my table was dirty, and nobody in the kitchen was wearing gloves, aprons, hairnets etc. will NOT be coming back!"

"You must try their veggie pizza! Food is always made to order.Their ingredients are high quality.Their buffalo wings are spicy. You must stop by and find out why they are the best pizza in town."

"Ordered our meals to go easily. Meat lasagna's with extra alfredo sauce, tiramisu and chocolate cake. Absolutely delicious food and fabulous service! The tiramisu was more than twice the size pictured! Great prices, the garlic bread comes with the lasagna."