Virlar Automotive Group LTD

"This place had the part I needed even took you to go see it before you even bought it as most places weren’t doing that"

"From all the negative reviews and the "all sales are finale" policy, it seems to me that this place is a Ying yang operation that should be reported to the better business officials. I certainly won't be doing business with them."

"Poor customer service. I accidently misplaced recite issue and was told it was my problem I needed one to pick up my car part .That if i was blind it was all over the wall. After 24hrs finally found recipet. Got my part and no screws for self installation .Asked Lady if could speak with a manager was told she was not available. That she didnt have time to argue. I was not arguing i was simply asking why i had to continue to wait for a paid part. And with my bank card that could be traced back to me. Never wanted to give me her name or bother to escalate issue. Never provided owner name. Finally 5 days later after I was told 48hrs got part never spoke with managers apparently there are none. 155.00 short have a part with no screws at all. I still need installation . Sad and disappointed. Was recommended by a manager friendof mine. Never again. Was willing to let them do it but didn't feel valued as a customer. If you don't like your job and can't at least be kind to your customers get another job. A smile and sorry goes a long way not just a well its your problem attitude. We are paying customers. Details on your sales matter. Value the customers that's what brings you business."

"I rarely write reviews, but my experience with Virlar has been so problematic that I feel obligated to share. I initially visited Virlar to purchase and install a new windshield. The installation had an air leak that required three separate visits to fix. Each visit consumed 5-7 hours of my time, causing me to lose valuable work hours. Although the air leak was eventually fixed on the third attempt, the overall experience was marred by inefficiency and poor time management. Additionally, each time I was told my vehicle was ready, I would arrive to find that they were still working on it. This lack of coordination made the process incredibly inconvenient for me. To make matters worse, recent rains have led to water leaking through the windshield, compromising the upholstery and potentially damaging the electronics in my vehicle. After more than 3 weeks and multiple visits, I find myself back at square one. Don’t expect to be prioritized in their queue, even if they failed to properly service your vehicle the first time. You’ll still be forced to wait another 5+ hours. I strongly advise against using Virlar’s services. Save yourself the time, money, and headache."

"Good price for windshield replacement and body vehicle stuff. We got a great price for the rear lights with cables and bulbs for our SUV They had the complete set and paid ruffly $55 plus tax each when at AutoZone was only going to sell me the cable for $64..... So of course, I was glad to get a great deal for the complete package . The only thing that we didn't like is that I had to pay for them first in order to check them out because once you leave there, there are no refunds nor replacements!! So, MAKE SURE YOUR GIVEN THE CORRECT ITEM FOR YOUR VEHICLE BECAUSE THE PERSON THAT ATTENDED MY ORDER GAVE ME AT FIRST- LIGHTS FOR A DIFFERENT SUV AND IF IT WASN'T FOR US DOUBLE CHECKING BEFORE LEAVING WE WOULD'VE BEEN STUCK WITH THEM."