O'Reilly Auto Parts

"very bad service from the person who helped me Sergio behaved in a very rude manner"

"O'Reilly's at 5305 Alameda Ave, El Paso, TX. Horrible customer service at this location! Tried returning a battery core and not one employee was able to help me. And then I stepped in to the parking lot to call my son (Hayden Gougeon) who works at O'Reilly's in Eldon, Mo store #4082, so that he could walk them through the steps and the Locked the door on me! This at 8:42pm pm when the sign clearly said they closed at 9:00pm. Took a picture of OPEN sign as I was pulling out the parking lot! This was also after I tried a store across town that said closed at 8:00pm and when I got there the door was locked but at least it was 7:56pm, two more customers were pulling in also and also found a locked door. Why have Your operating hours online if you're not going to abide by them. Not Happy at All!!! Thank you for your time."

"Customer service is great, although telephones were ringing off the wall. Sales associate was attentive and researched the correct part for my vehicle."

"best customer service ever, i don’t ever leave reviews but Ivan helped me throughout the entire process of everything. went above and beyond to help me find the things i needed for my truck and looked under to find which oil filter i needed! give Ivan a promotion!"

"They had me waiting for 10 minutes in line for them to tell me they can't check my engine line u till they finish with the big line of people which was like 10 people waiting. There were people in the back just talking and not helping with customers either. STAY AWAY FROM THIS LOCATION unless you wanna wait long waits. This man Eric tall guy with some gray hair was really unprofessional."