Pieology Pizzeria

"Just wanted to make clear that the staff was very friendly and helpful, since it was our first time eating here, they explained everything we asked. However the service was really slow, only two people on Sunday, they didn't have enough ingredients for the pizzas we wanted, and there wasn't any lemonade, and some sodas. I thing the company has to put more effort in their staff and the restaurant overall. Make sure your people has everything they need to make their work right. Again I don't blame the staff, but I do thing is about the management and the owners; maybe when I see more staff and a complete ingredient bar, I will come back."

"Some of the better pizza here in El Paso, as far as the employees... let's just say they're nice, but they asked for my name then I was waiting by the drinks. Then they walked right past me and never called it out and handed the pizzas to my wife (even though i paid). Sorry I found all that weird, but the pizza is good and far better than Pizza Joint."

"I’m a regular customer here to this location never had this issue before, waited 30min to get my pizza never got it, I ask for my order the employee was lost he gave my order to another customer totally understand this situation, I ask for a refund I couldn’t wait for another 30min (never waited this long before) the manager called “Freddy” never had a single concern about this situation never apologized or said something, I just ask if I can get a ticket with my receipt the amount that I payed and he said he can’t do anything about it, and that I can’t get a receipt with my amount that I payed because of the system, he just said that they are short on staff and just putting excuses like he’s running two stores super unprofessional when I never ask for an explanation I just told the “manager” for not being attentive to customers and not even trying to resolve a situation that a manager has to deal with it. I hope this is seen from the owner and try to give at least best customer service in a manner to have someone that would help customers in a situation like this."

"Customer service was terrible. Party of 2 came before rush for to go order. The workers burnt, and one of the pizzas brought the other out slightly burnt. The second pizza came our 25 minutes later but much smaller and fewer toppings. The first pizza was cold, not even lukewarm. The customer service rep dropped pizza off and left. No explanation was provided for late turnaround, but the other 6 guests were served full orders before 2d pizza came out. District operations Manger was socializing in the gallery, and we shared our displeasure of the service. When he was brought to his attention, he dismissed our concerns about the order. It's probably one of the worst food experiences at that restaurant, I have ever experienced. I would not recommend this establishment."