Magnolia Dallas Downtown

"The rooms were large and view was nice. They could definitely put some money into updates/renovations to catch up with the times, but it was clean and spacious and quiet. They have a great cafe/coffee spot next door which is convenient. Great place for the location and price!"

"My son stayed at this hotel between January 31 and 2, 2024. He had several problems. What happened there was scandalous, A/ Twice he was given rooms that were not ready or clean(photos attached). He asked to cancel his reservation and be fully refunded, but they denied him and suggested that he tried with another room to see if it was OK. The 3rd and final room was apparently cleaned and ready, all that just after midnight the 31st. He had just arrived from overseas and was exhausted, so he accepted the room. B/ Despite the prepayment, he was asked to pay a deposit, which they deducted. They claim to have reimbursed on a credit card number that does not belong to him or to me. He called and was told they did refund on a card number which was not the card they got for the deposit, how is that possible? They rudely told him today by phone that, he has to check with his bank where the money went, they can't help. We request a stay refund as well as the refund of the deposit. This is not acceptable."

"You stay here for the name recognition. The location is great during the day, highly walkable. But at night it gets questionable really quickly - not the hotels fault but there are a lot of homeless people. Most are fine, however some are abrasive and yell and get in your face. Service - front desk staff were great. Valet was horrendous. Waited over an hour at check out, after receiving a text that it would be 30. Much prefer honesty to dishonesty. Even when I was the only one waiting took 20 minutes. Also it was $42 plus tip per night - horrific service honestly. Hotel itself - You stay for the name not the quality. Bed is uncomfortable and springy, falling apart room. Broken lamps, outlets, toiletry dispensers. Temperature control is incredibly iffy. Gym is in poor condition - equipment broken and missing. I would never recommend it to a person I like- unfortunate"

"Before booking here, know that there are two options for parking: valet ($45 per day) and whatever nearby parking garage you find ($2 per hour, will not validated by hotel). Mattress in room felt springy and pillows are small. Lots of homeless near the premises. As for positives, the staff were courteous and helpful. Shower water was nice and hot with good water pressure. Lots of restaurants nearby within walking distance."

"We really enjoyed our stay here as we were in town for the Marathon. Special thanks to Carla for being so kind and helpful on the phone a couple of days days before check in. This historic hotel is full of charm. The rooms are great and more importantly, the staff there goes out of their way to accommodate you. We consider this place our new home base for the next time the marathon comes around."