CVS

"Pharmacy needs to go through customer service training. When you pull up to the window the staff will not acknowledge you until they are done with there banter, laughing at each other while you wait. Then they tell you they can’t fill your script."

"I have only been there 2 times because my doctor sent my prescription there and I have waited more than a hour and a half to get my prescriptions and the pharmacist wasn't very nice. Treated me like I shouldn't be there and I was totally out of place"

"I took my son to get tested for covid here, 2 days later I call for an update on the results. The pharmacist told me the lab "didn't get to it". No one called me for an update on the situation. My son has been wearing a mask and in quarentine for 2 days only to find out he can't receive the results. The pharmacist said he should re-take the test. He never even apologized for the delay, or for not notifying me or for the inconvenience. I understand these things happen but the least they can do is offer an apology. As a former pharmacy technician I am less than impressed with this store and this pharmacy."

"Hospice patient needed meds and pharmacist on duty said he was the only one there and wouldn’t be able to fill until next day. This was at about 4PM and they are open until 8PM."

"Pharmacy is always short staffed. I drop off prescriptions with the "guarantee" of 1 hour and it'll be ready. I've had to comeback twice now at total of 7 hours later it's finally done. The store is always understocked and they are always out of sale items after the first day or two. I keep giving them another try because they are the closest pharmacy to my house, but tonight was the last straw. 8 hours total for my 3 year old to get her antibiotics when the prescription was in their hand, is negligent and unforgettable."