The Small Animal Clinic

"I've been using Small Animal Clinic on Hillcrest for 23 years now. The whole staff is kind and compassionate. I can't imagine anyone else taking care of my pet family."

"Wonderful vets and staff. They’ve treated all of our fur babies, both dogs and cats, with great care and attention."

"Would have given 4 stars had they discussed prices before giving injections and filling prescriptions. I love my dog very much but I am on a tight tight budget. I can’t afford a $300 bill when I have to pay utilities in the same week. I have never been to a vet that filed the medicine first and gave injections amd then asked us back in the room. It makes me wonder. We went even allowed back until After the exam and after they gave meds. Had I known I would have stated I would Pick up the $83 ear ointment next week."

"Experience seemed like haggling with heckling marketers, not a family/patient centered clinic. I set an appointment for my dog to get neutered, which was relatively expensive at ~400$, compared to neuters in general and locally but they did say they would need to keep him overnight to monitor after the procedure. I assumed with the cost, my pet would get the best care and they would be on top of everything. He was ready the next day and the bill included a rather overpriced cone. They said he had ripped out his stitches so they stapled him and put the cone on while keeping him overnight. They didn't secure the cone with any of the straps through the slots on it and when we had gotten home he easily and quickly took it off and ripped out his staples. I called to let them know and that I needed to bring him back. They stated the vet was gone so he could stay overnight until seen in the morning. I went to pick him up the next morning and they charged me another bill, ~70$. I asked for the breakdown and a receipt, and it was a charge solely for 6 month shots (my dog is 1 year old.) I told them I am picking my dog up who I had just dropped off for a neuter and re-suture, not for 6mo shots. The tech went to the back and came back a few minutes later and said "ok we fixed it," and gave me a bill for $140. Surprised, I asked for a breakdown and reasoning the bill just went up from a few minutes ago. She didn't know and went to the back again. Another person came up and said they just gave 6 month shots while they were at it. I asked why I hadn't gotten any update of it or why I wasn't asked if he had gotten them elsewhere when he was 6months old? This second person went to the back and returned and said "oh, we did it during the neuter and forgot to file and charge you at the first time" not even answering my question. This whole experience through each of the visits seemed entirely unprofessional."

"I was evacuating with my dog and our condo didn’t allow dogs. This clinic had an availability and they were outstanding! My sweet pup Magnolia was taken good care of! They even offered to bathe her and trim her nails before pick up! Very impressed!!! Thank you!!!"