PetSmart

"There were some really cute pets here but there weren’t many and the ones that were there didn’t seem like they were being taken care of. Most of the workers were nice but one was really rude and you could tell the customers that she was helping were kind of agitated. The prices also went up really high and I would get it if that meant the quality went up but it hasn’t. Other than that, I really like this location so I don’t want to leave a bad review because it’s not too bad for a pet smart."

"Never ever again I got my puppy groomed in she don’t look the same in the guy told me he was going to give her a Teddy bear face in they cut off all her face hair I told them exactly what I wanted no hair cut from the top she’s also uneven here’s a before in after"

"PLEASE READ TILL THE END BEFORE BRINGING ANY CAT HERE!! HORRIBLE experience with Banfield veterinarian. THE VETERINARIAN WOULD NOT TALK TO ME!!!! Brought my (front claws declawed) rescue cat here for tape worms and paid for service. Was called and told they refused service to my cat for bad behavior. When asking why I was told “your cat hissed and lunged at us and the veterinarian does not feel safe”. When asking if I could hold my cat during treatment they told me ”if we allow you in the back we can all be fired”. Next I was asked to COME IN THE BACK and get my cat out of the cage. Guessing NO ONE WAS FIRED for letting me in the back…. THERE WAS BLOOD IN THE CAGE, BLOOD ON HIS CHIN, BLOOD ON HIS STOMACH AND BLOOD COVERING HIS BACK PAWS. They told me he BIT HIS TONGUE!!!! I showed the 2 ladies the blood on his back paws and asked “this is from biting his tongue”? They STATED “YES”!!!!! They completely cut one of his claws (in half) at the BLEEDING point assuming from slamming his paw in a cage door!! THEY MADE NO EFFORT TO TREAT THE WOUNDS THEY CAUSED AND IGNORED THE BLOOD!!!!! I ASK ANYONE READING THIS PLEASE THINK ABOUT THE PAIN YOU EXPERIENCE WHEN RIPPING A FINGERNAIL UP AND REALIZE HE HAD MULTIPLE BLEEDING REAR CLAWS AND THEY IGNORED THE BLOOD AND STATED HE BIT HIS TONGUE… THESE PEOPLE DO NOT CARE ABOUT ANIMALS THEY ARE HERE FOR A EASY CHECK AND A EASY DAY! There is a RESPONSIBILITY with being a veterinarian and knowing how to HANDLE A CAT is ONE of them. REMEMBER HE HAS NO FRONT CLAWS AND NEVER BIT ANYONE….YET giving an animal back to its owner covered in blood from the wounds they cause is acceptable???? I took my cat to another vet and had his worms treated with in a hour and the blood cleaned off of him.. Advising everyone to seek a real veterinarian that has trained vet techs that work and not freak out when the tech doesn’t know how to handle a cat. This is the absolute first time I’ve ever had a problem with my cat at a vet and he’s the sweetest guy ever… I’ve got years of experience with Houston SPCA and Rita B Huff Humane Society and these workers hide from finding way to help an animal when it’s in distress and bleeding from the wounds that happened in their care . THEY COULD HAVE AT LEAST TREATED THE WOUNDS THEY CAUSED!!!!!!!!!!"

"The staff was super nice and helpful. This was my baby’s first cut she’s a toy poodle. I asked for a full cut and this is what they gave her. My family and friends have poodles too and they let me know that is was a very bad cut. My baby has been super agitated since the cut. I am unhappy about this"

"I love PetSmart. I have my dog on a plan anything that's a problem all I have to do is call. The doctors are very knowledgeable, concerned if there is an issue. And my dog gets the best care! I never have to keep up with any shots or anything it's all taken care of. Shampoo and nail clippings too"