The Alexander

"My mom and I stayed here in January 2021 as we had a cheer competition in Indy. The hotel was so beautiful and the staff was excellent and friendly. The room was gorgeous and comfortable. The barista at the cafe was sweet, I loved talking to her. And we had a nice view of Indy as well. The restaurant downstairs was also amazing and the food was delicious. I loved staying here and I was so sad when we had to leave. I definitely want to be back here again someday."

"I had some meetings here for work one week. I didn't stay in any room there, but the conference area was relatively nice. We did have one breakout room that was probably 55º and we couldn't find anyone who could fix it -- at least not very quickly. Interestingly, I was told that one of the other rooms was really hot. The men's rest room near the ball room where we were had a faucet that had ridiculously high pressure and sprayed up all over. It splashed off the sink and would end up on my shirt or face, which is nasty. The restroom down the hall was better. The food in the dining area downstairs was hit or miss. Some days I thought it was good and then other days they were trying too hard with the choices they put out -- I think a lot of caterers do this, so maybe my tastes aren't very sophisticated. The snacks and drinks outside our meeting were great though."

"We stayed over the weekend and for the price we paid we were very disappointed. Our room door looked like it had been kicked in. The shower floor had looked like it from white to gray. No bathroom door. Then we had to call customer service because we were double billed. The decor of the hotel was nice and the staff were all nice but we won't be staying here again."

"We were so excited to stay here, but unfortunately they spent more money on paint and decor than they did on function or staff. Very, very understaffed in all aspects. Made showers white but don't clean the floors well so they look grey and moldy. Walls for inside and outside paper thin -- you can hear everything. I live in Chicago and am used to noise and couldn't sleep here. The one front desk staff and the one waitress are so nice but needed 3-4 times the people. Really disappointed."

"The lobby and bar are nice (beer selection is not what it appears if you look at the taps). The hotel looks nice but it is a bit of a veneer. Breakfast was great, lunch and dinner less so. On arrival day the elevator worked off and on (and I was on the top floor). The location is nice, but you need to look at the details to get a real sense of the hotel."