CVS

"This used to be a favorite drugstore. Now the drive-through seems to be randomly closed, prescriptions have to be picked up by standing in line for significant period of time, I just hope the people standing around me aren’t contagious and I’m sure they’re hoping the same thing about me. A smile would’ve been nice from someone working in the store but that didn’t happen either."

"If I could give zero stars I would. Let me start by saying, I am writing this review after waiting 2 hours and 45 minutes in line, and when I finally get to the front I am told that it’s not ready yet and I need to get back in line. Absolutely unacceptable. CVS should be ashamed. I would have just left, but my daughter needed this medication tonight so leaving wasn’t an option. If you know that you are the only pharmacy in this area to stay open 24 hours you should staff appropriately. To have sick kids and others waiting for this long, should be be acceptable by anyone."

"Minuteclinic charged me for a covered immunization and only put through half of the items to insurance claim. Now I have to get them to bill this properly and such a hassle for an in network provider....I told the staff it was covered and they fought me on it, just rude in general"

"I had one question over my medicine. I have asthma and I called earlier about it. They said that my insurance didn’t cover my medicine anymore. At 5:53, I called again and waited for an 1 hr and 20 minutes for someone to pick up. I used this CVS before and they are usually good about picking up the phone. It doesn’t take this long for someone to pick up the flipping phone. This is just crazy. I had things to be doing rather sitting for an 1 hr and 20 minutes doing with myself."

"The ONLY reason I use this pharmacy is because it’s 24 hours. They are always late, always claim they’re understaffed, and always want me to leave and comeback. There is no reason in the world it should take 8 hours to pour meds into a cup. They don’t ever answer the phone either, you just hear it announce about 4 calls waiting over and over if you’re waiting in line. They ignore it. Then, the pharmacist had the audacity to ask me, “do you need this today?” No. I just drove here because I love the ambience of CVS in the evening— since it was called in about noon. Now it’s 8:15pm. Yes I’d like it today. “Well, you can try back in about 30 minutes, but I can’t guarantee it’ll be ready. I’m the only one here and it depends on how busy we are.” After she just told the lady in the next booth, “Oh, that’s not ready but just wait here and I’ll get that prepared for you.” Unreal. DONT SEND YOUR SCRIPTS HERE. They might be open 24 hours, but it’ll take you 48 hours probably to get your prescription prepared. It’s beyond incompetent."