Residence Inn by Marriott Merrillville

"Our stay at Resident went really well. The room is clean, quiet and comfortable. The location is great with many nearby places to eat and the mall for shopping. This was a great experience"

"Stayed here because we needed a pet friendly hotel. Called to make a reservation specifically said we needed a pet friendly room they said all their rooms were pet friendly. The stay was the same day of reservation we asked them about how much the room would cost and booked the room. Once we got there and it was already late at night they mentioned that there was $100 non-refundable pet fee. This was not mentioned when we asked about the price or the pet friendliness over the phone making the reservation. The room itself had lots of issues. The furniture was in disrepair the chairs were disgusting and worn out. Please see the pictures. The refrigerator occasionally would make a really loud noise we only discovered that after we had already been asleep and woke up to figure out what was making that noise. The sink was cracked. One of the TV remotes didn't work. The room just felt tired. There was something in one of the bedrooms (furnace or AC) not sure exactly what because it was locked in a wall. That made a very loud humming noise that you could hear in the other room It was so loud. Please see the video to hear the noise. Overall just a poor experience and would not return."

"Wow, what a great experience! Everyone is so friendly and accommodating! Lots of smiles and happy people! Special thanks to Antwone, Michael and Angelina---so kind and helpful which is wonderful when you are on business travel and away from home!"

"I would recommend this hotel! Pros: all the staff were very friendly, nice front area, room was nice with the full size fridge and burner to cook food, bed and blanket was comfy, breakfast was good, and very welcoming they make you feel at home type of atmosphere Cons: bed was kinda low but maybe that was just the room I had because I did have a small child, TV has basic channels with no cable or YouTube or things like that Overall it was a great stay. Thank you Residents Inn of Merrillville"

"staff was great & very helpful. the hotel needs serious RENOVATIONS. i’m not sure i’d stay again! this is also a pet friendly hotel and you can definitely hear dogs barking! there was also a baseball tournament in town so lots of noise from kids running in the halls. my biggest concern was SAFETY. the side door was left open all night! yet there was a cop at the front. does he not do a building secured check?!?"