Rowan West Loop

"I had a very pleasant experience at Rowan yesterday. I got there 5 minutes before my appointment and was seen almost immediately. The nurse was thorough and so sweet! I would highly recommend and will be back for more piercing's."

"This place was amazing!! The entire Rowan team was super professional and did a thorough job from start to finish! They do everything in their power to make sure you are comfortable and happy with your piercing experience at Rowan! I have never seen a piercing place so experienced and helpful! It was also super clean and adorable inside!!"

"While I’m happy with my piercing and the piercing process. I did not feel welcomed or like a valued customer in the space. I came early and the piercer notified that women at the front desk that he would not be able to see me early which was totally fine. He had another client getting a piercing done. I looked around briefly and left and came back around the time of my appointment. When I returned other patrons had come in and were looking at jewelry. By this time, the piercer had finished with his other client. He immediately turned to the couple who’d just come in ahead of me and said “I don’t know who’s next.” Mind you, I’d said the time of my appointment the first time I entered and I’d only left less than 10 minutes before and come right back. The women at the front informed him that I was next. As she did so he immediately turned back to the couple and talked them through the jewelry and spoke to them for a good 3-5 minutes not acknowledged me at all. He eventually said he’d be with them when he finished up my appointment and finally acknowledged me and conducting my service. He walked me through the process and did a great job with my piercing but I would have appreciated to feel much more welcome and acknowledged as a paying customer. The women at the front was very kind. I looked forward to coming here to spend my money but I probably won’t be coming back."

"We had such a fun and pleasant experience at Rowan! We walked in and they were able to take us without questions! Our nurse took the time to explain the proper positioning of the piercing and aftercare. I would definitely come back!"

"I’ve gotten ear piercings at several different shops, and on this particular day I just felt frisky and like getting a one. I did not have an appointment, and walked in and they got me set up super quickly. (I recommend getting an appointment online, several walk-ins lined up behind me within a couple minutes.) There are definitely shops with more vast jewelry selections, but their aesthetic is very aligned with mine so it is a well-curated collection for my taste. At a traditional piercing shop, even the most basic jewelry can get *really* expensive, and this place was very reasonably priced. The shop is clean and they seem to take proper care to handle piercing supplies in a sanitary manner. The piercing itself (I got a mid helix, by needle) was extremely fast, 1 out of 10 on a pain scale, and one of the quickest and easiest I’ve ever had. I wanted to get the hole punched and get on my way quickly. I should note that because I’m experienced with the process and aftercare instructions, the blistering pace was fine. But for someone new and nervous, it probably would have been a little off-putting. Just be prepared to advocate for yourself and ask questions if you need to, their staff is very knowledgeable."