Christian Brothers Automotive Greenwood

"My recent experience at Christian Brothers was mixed. The staff there are very polite and professional. The facility is really nice too. I live in Center Grove near the place and I notice when I drive by they always keep the place in tip top shape. Unfortunately, not everything went great. The parts used in my repair cost $700 from Ray Skillman Ford. Christian Brothers marked my parts up 100% to $1,400. That is a spicy markup. It's their business and they can do whatever markup they like. I did approve the job so that's on me. I wish I had known there was a 100% markup on parts at Christian Brothers. If I had known that, I would have chosen a different garage even if it isn't as nice looking. They told me they include a 3 year warranty on their work. That's great but my Ford parts already come with a warranty and most garages will also warranty their work too without charging a 100% markup. My recommendation to you is to find out how much they are marking up your parts before you approve the job. You can do this by asking them for the part numbers they intend to use and then call a local dealership to see what their retail price is on those parts. Once you approve the estimate they send you you're out of luck. They will just tell you they aren't the cheapest garage out there. My experience here wasn't great but I still gave them 5 stars. Maybe they are struggling and need to charge more than other garages to stay open? Regardless, I wish them nothing but the best."

"I wasn’t going to waste my time writing this review…. But they called me and defensively tried to question me on my bad rating through their survey. This company is SUPER overpriced and they hide behind their “Christian” values! I changed parts that they claim should take 4 hours and I’ve never done it before and watched YouTube and had it done in 45 min. They wanted $1700 worth of stuff done when it only ended up needing $60 worth of parts and 45 min of work. Don’t be like me and think that because it says they are Christian and have Bible verses and Jesus music playing means that they’re gonna do what’s best for you!!!! IT’S ALL ABOUT THE MONEY!!!!!!!"

"The only reason this auto shop doesn't get a 5-rating is because I was told about the diagnostic charge after committing to have my car repaired here. That may have been an oversight by someone but a costly oversight of $150 added to the original estimate. Other than that, my car was repaired satisfactorily at a clean and well maintained, professional auto shop. I was well pleased at that."

"Christian Brothers Automotive Greenwood. Went above and beyond for My Mother. She is up there in age and doesn't always get things right. Christian Brothers became aware of this and went out of their way to explain the auto situation to here and explained it thoroughly. The staff was all extremely friendly they greeted her as she was getting out of the car. She left there with a smile on her face. If Mom is happy everyone is Happy, Thank you and to all your staff."

"I have used Christian Brothers many times, in different states, with multiple different vehicles. I have always been pleased with their work and competent personnel. This time was no different. Although their initial estimate exceeded what I expected, their re-evaluation of my vehicle brought the total more in line with what I expected. Thank you for getting us back on the road safe and secure in knowing the job was done right."