Vape Loft Hoover

"I am always greeted with a smile and a hello when I enter the shop, that’s rare these days. The customer service is outstanding from all the employees that I have had the pleasure of working with. However, Dylan is my fav, he is so knowledgeable, helpful, friendly and over all just a great human being! He takes his time with everyone, never rushes or makes you feel silly for not knowing about a product. I have learned so much from him. The store is always clean, plenty of close parking and the amount of inventory to choose from is great. The best prices on coils and juices that I have found. You absolutely can not beat 2 bottles of juice for $26! I have not found anywhere close. I highly recommend giving Vape Loft in Hoover a visit. You will not b disappointed."

"Great customer service and excellent prices. 2 for $26 on my favorite Pinup juices. Most other places do not have such excellent prices on juice."

"I have been a customer here for a while, and always had great customer service, but yesterday I experienced a level of customer service that is unfortunately very rare these days. An employee named Van went so above and beyond what I would have expected to help me find a particular product, and upon ordering it for me said he would call me to let me know when it would arrive. In all honesty, I figured I would have to call and check myself, but Van did exactly what he said he would do, and had the product put aside and waiting for me when I went to pick it up. I can’t recommend Vape Loft highly enough, and I applaud the management for hiring people of such high character. Obviously, I will continue to be a customer, and I’d suggest to anyone who vapes that they give Vape Loft a try."

"**SEMI TRUCK FRIENDLY PARKING LOT** This is a great little shop. I had just dropped my vape out of my truck and broke the tank beyond redemption. They had the exact tank I was looking for. The guy working there was super nice. Really enjoyed stopping in. They also had coffee juice! Which is hard to find nowadays. I did end up accidentally leaving with a bottle of 6mg instead of 3 mg, but I'm sure they would have had no issues resolving that had I been able to run back. Going back to my initial note, the parking lot being truck friendly is so important to me, as it is so hard to find accessible shops. Me and many others out there are extremely thankful to those who have us in mind. 10/10 would recommend"

"I cannot express how great the staff are, consistently, at this location. On Saturday, June 12, I went in just to seek juice and new coils. The wonderful young lady asked to see my device, and proceeded to give it a clean for about 10 minutes. It operates and reacts like a new device now. She didn't have to do this, but it's just an example of the exemplary staff and management. Well done!"