Esler's Auto Repair, Inc. 350 Parkway Circle, Westfield, IN 46074

"Trust? I've had my vehicle fixed previously at Eslers's, so when it came time for a water pump, I thought I'd have it towed into them to do the work. They call me to inform me that my entire frame was rusted, when not even 2 years ago they replaced my rear suspension and never said a word about any rust.....they said it wasn't safe to drive, no point in replacing the water pump but they did have someone who would probably buy her from me for maybe $300. Well with them telling me that I thought that she was pretty well junk. So I told them to have this buyer contact me. He did, and I sadly sold my car to him for $300.00. Today, Feb 24, 2024, he proudly text me that he drove the vehicle home and noticed a huge puddle, that someone was looking out for me. He proceeded to let me know that he replaced the part and everything is great now. My stomach sank. I needed my car to return to the state that I moved to with all my belongings in it, and had to make other arrangements because Eslers's told me the frame was rusted completely out. Why? Why would they do this? Yes, I trusted them, that was my fault. Now, someone has a wonderful little mazda3 with new suspension, and tires. I did let the buyer know that they flat out lied to me, so he could get a great car, for a very cheap price, and rip me off in the process. I'm beyond sick!!!"

"I sincerely appreciate the kindness and friendly response to my non-emergency car battery replacement. Esler’s is the only garage I could find willing to send someone out to my house to replace my dead battery, saving the cost and trouble of towing-or- my husband the hassle of pushing the car out and jump starting my car after a long day at work. All was handled quickly and efficiently. Thank you!!"

"I am absolutely pleased with my service from Esler’s. This is not my first time using using them, nor do I expect that it will be my last. They’ve always given me prompt courteous service even when my emergency is not their emergency. They give it that kind of care and concern, and that means a lot to me. This is also why I recommend them to friends."

"We brought a vehicle in that we had just purchased days before, less than a week, from a dishonest used car dealer (we learned too late) to have the transmission looked at. Upon learning we were likely looking at a new transmission at a cost that was more than we paid for the vehicle itself, I was obviously very upset. Esler's understood and sympathized. My son's savings is gone on a car he can't drive because of bad business practice from a dealer. The shop worked with me on their fee to diagnose the car and I am very appreciative for that."

"We were in Westfield visiting family and discovered our van had a bad oil leak. I called Esler’s and they got us in and out in one day. It was a significant repair to our engine but they did a great job and had it done by 6 that same evening so we could get back home. I even suggested they replace a few extra parts in the process and they said there was no need. They could’ve taken my money but instead were honest with me."