Publix Super Market at 20 Midtown

"My 1st time shopping at a Publix, much less having to park in a garage and take an elevator down ... the service was off the charts ... I was there due to my dad having brain surgery at the VA ... employees didn't know that ... from the deli females, random employees asking (i did have a, I'm lost look) to the cashiers .. everyone was super nice!! The selections were great ... Thank y'all ... I appreciated more than y'all can imagine!"

"The store offers a wide selection of products and a clean shopping environment. However, my experience was marred when staff refused to accept my valid state-issued virtual ID for an alcohol purchase. While I appreciate the importance of upholding regulations, acknowledging and adapting to modern, official forms of identification is equally crucial!"

"I am a person who loves spicy food, so I was looking forward to the regular spicy sandwich from Champs Nashville Hot Chicken. This food stall, located at The Garden at Palafox + Main, offers authentic Nashville hot chicken, with juicy and spicy meat, soft bread, and fresh toppings. However, I underestimated its spiciness, and as soon as I took a bite, I felt my mouth on fire, and tears and snot came out. I could only barely finish half of it, and took the rest home. The staff was very friendly, and brought me water and napkins, and asked me if I wanted to change the spiciness level. I think this place has delicious hot chicken, but next time I will definitely order the smallest spiciness level, so I can enjoy it better. If you are a person who likes to challenge yourself, you can try their regular spicy or higher spiciness levels, but I warn you, be prepared, they are not joking!"

"This public is in the center of Downtown Birmingham so parking is a nightmare but that’s everywhere. It was very clean and the staff where extremely friendly. I cannot remember the name of the woman who helped me but she went out of her way to get me what I needed. I was able to walk here from visiting a loved one in the hospital which was a bonus because I didn’t have to pay for parking again and the walk was short and easy. When I arrived at this Publix they were out of fresh fruit and the only reason I made the small journey was because my loved one was craving pineapple and I wanted to get him some. I asked one of the staff if they would be able to cut a whole pineapple for me if I bought one and instead of doing that this woman, who didn’t even work in produce, found her supervisor and he cut me a fresh pineapple. It was an act so small but it meant so much to me and my loved one. Something as simple as a pineapple warmed my heart because it was the only food my loved one had craved in days and it was great to be able to give him that. They also had a very large supply of heath drinks which he also enjoyed. The kindness shown to me here and a beautiful breath of fresh air compared to what I’m used to at other grocery stores."