Elevate Auto LLC 11893 Olive Trail, Plymouth, IN 46563

"I took my 2014 6.7 Powerstroke to Eric for a CP4 failure and some other odds and ends I wanted done, he was recommended by one of my buddies. Unfortunately he ended up having my truck for a few months due to the supply chain issues effecting everything. Eric did nothing but communicate to me what’s going on, continually calling companies and suppliers to try and get parts to the extent of becoming a dealer/installer for one of these companies himself. This would eliminate the parts delay as much as possible in the future. At this point it was 2 months in and all parts were on the way. Eric was more than apologetic and extremely motivated to get this vehicle done for me. Of course it’s not his fault but he was continually worried about an upset customer. Countless times I told him it’s not his fault and he’s doing great, which he really was. It came down to the final stretch when everything was put back together and Eric was test driving it, my cold side intercooler pipe broke and he noticed one of the brand new fuel rails leaked when he got back to his shop. This is when I was taken aback by Eric’s amazing customer service. I found and ordered the intercooler tube and he contacted the company to get a new fuel rail expedited and delivered in a couple days. The day came I was delivering the intercooler tube to him and he met me at his shop with the fuel rail. Upon taking the rail out of the box it was apparent the company sent a Duramax rail not one for a Powerstroke. We were both livid at the situation. All this fighting for parts was taking a toll on all of us 3 months later. That next day Eric was leaving for vacation and wanted to get the truck done before he left or else I wouldn’t get it until after Christmas. Eric drove to Chicago, directly to the company to get the correct part. That’s a 6 hour round trip he made for no extra cost to me, to get my truck back to me before he left. I’ve never experienced such amazing service from any shop before in my life. Nobody else would drive straight to the manufacturer for any reason what so ever and Eric did it TWICE. Eric could have also taken the opportunity to upsell me brakes and parts like the AutoPark tried to. He did not and actually told me I didn’t need them and not to touch them. He even called me and followed up later that night despite heading out for vacation. When I picked up my truck it was freshly washed and detailed. Another example of the type of person you’re trusting to take care of your vehicle! Eric is an amazing mechanic with the customers best interest at heart. His honesty and customer service is unheard of these days. If you need a good gas/diesel mechanic that won’t upsell you, overcharge you and will keep you in the loop with everything going on, Eric is your guy. He’s got my business from this day on."

"Eric from elevate auto is a awesome guy my new to me truck after I got it had the pinnon seal leaking on the rear differential. I contacted Eric after I diagnosed the problem and normally I tackle most my mechanic work but couldn’t have been more happier to let Eric tackle the seal for me and he did an awesome job dropped it off Wednesday night and it was done Thursday afternoon. Definitely recommend."

"Elevate Auto is top across the board in our area. Service, knowledge, speed, and professional staff. I have never experienced a team who have been so thorough in issue diagnoses, communicating with me, and quickly getting parts in to do repair work. I've saved time, money, and headaches by working with Elevate Auto vs others including dealerships. There is no question in my mind that I will continue to return to Elevate Auto for all future vehicle needs and I highly recommend you do as well."

"I initially had asked Eric if he could do an oil change. I also had remembered I always had issues with my car completely turning off in the middle of the road and wouldn’t turn on after 3-4 x he went ahead and did a full inspection he let me know what it was . I also had told him at the last min if he could check my brakes before the snow came in hard . He did all that! Got it all done in a timely matter. So glad my vehicle is ready to go for the winter. He and his fiancé also gifted me with a Christmas gift, and they did some cleaning in and outside my vehicle! So thankful. I highly recommend Eric at Elevate Auto LLC . He is super nice, knowledgeable and GETS THE JOB DONE!"

"The owner of ElevateAuto, Eric is a stand up honest mechanic that you can trust. He is very knowledgeable on diesel trucks as well as your everyday gasoline vehicles. I was just traveling thru the Plymouth, IN area & took my 2021 Ram 3500 dually in for a tire & wheel issue, he not only fixed my problem but did a full inspection in those areas to prevent any future issues. He spent a good hour or more going over things with me about my truck & the type of business that I use it for, so he can take care of my preventative maintenance as well. Eric goes above & beyond to earn your business & he has definitely earned mine. GO SEE ERIC AT ELEVATE AUTO & TELL HIM, OKLAHOMA CONRAD SENT YOU!!!"