Geek Squad
10243 Indianapolis Boulevard, Highland, IN 46322
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
10243 Indianapolis Blvd, Highland, IN 46322, United States
About the Business
Geek Squad is a technology institution located at 10243 Indianapolis Boulevard in Highland, Indiana, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to install and repair products in your home.
Total Tech Support is a membership dedicated to supporting all the tech in your home, regardless of where you bought it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan for adding new tech or appliances. We offer same-day repair services for Samsung and Apple devices, as well as computer and tablet setup and repair.
Our services also include TV mounting, smart home installation, appliance repair, car electronics installation, gaming console repair, and camera and camcorder repair. Geek Squad Agents are available 24/7, 365 days a year to provide support online, on the phone, in your home, or at Best Buy stores.
Geek Squad Protection ensures that your tech stays in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you may have about your products. Our team is here to help you get the most out of your technology and stay updated on the latest innovations.
Reviews
"Worthless uncaring staff. Sell printers and warranties but refused to even look at it!"
"Geek Squad,Allen, was fantastic, repaired a ten year old computer, going to get another ten out of it!!"
"Best Buy uses third party to answer all calls. I specifically asked the person on the phone if they were in the store and they replied yes. A flat out lie. I then went to the physical store to activate a phone service that is advertised on their website and was told it was not available yet. Super fail. I then called back and the second person apologized but gave me the run around and could not get a manager on the phone. Thanks for wasting my time. Never again. Use another retailer."
"My parents went into Geek Squad last week with an appointment to get help with the cell phones that were sold to them by BEST BUY. All they needed was to have their information transferred from their old phones to their new phones. The associate they dealt with, by the name of Paul, completely made them feel like this issue was beneath his area of expertise (ahem, he didn't know what to do). When my parents explained that these things are complicated at their age (80's) he then proceeded to insult them by mentioning that his grandmother could easily manage her technology. Wow. Let's go on. He condescendingly called my mother "sweetheart" then told them, "I have other customers to deal with" - and then passed them on to another woman in the general cell phone area of Best Buy. She was nice, did her best, but ultimately could not help. While yes, you guessed it - Paul remained without any clients or appointments. Way to go Geek Squad, Best Buy, and Paul. Way to treat customers who nurtured and educated many of the students in the Lake County area. Too bad you couldn't really admit you didn't know what to do and really correct the problem at hand by dealing with the issue yourself or hey! by calling in the correct people to help instead of acting like a cool cat and passing it off to a person who didn't know. Too bad you didn't have my parents as teachers."
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