Ulta Beauty

"Katie Hughes is the best! Always does a good job on my hair! Highly recommend her!"

"The salon "master stylists" have no skill or idea of what they're doing. Please just go to a real salon or barber where they're trained and experienced!"

"Ordered at this location because they had what I wanted to pick up in stock and will go to the Brook highland location from now on or just order online to be delivered. What was in stock per the app was said to not be in stock when I picked you my order that I placed many hours before I showed up to pick up. You couldn’t find anyone to help you in the store but there were multiple employees behind the register counter talking. The order I placed on the app that was supposed to be ready in two hours that I came to pick up at least 4 hours after ordering was not ready for pick up because they got side tracked. I tried purchasing a few more items and ringing up those items was a challenge, so much so that I just grabbed the app order I had to wait for them to finish getting together and just left everything else there. The shelves were messy and not stocked… I love Ulta but if this location was my only option I’d never go back in store again. Very disappointing."

"Walked in and was followed around.l and watch constantly. Was interested in buying new perfume but was not offered any help just watched. Very upsetting. Hoover Alabama"

"I'm an employee at another store and I went it on 6/30, one night before we closed. I used the Ulta bathroom because the ones in the movie theater are gross. I know the bathrooms at Ulta are normally clean, so I thought I'd get in and get out. After using the restroom and item caught my eye and I decided to buy it. When I went to the register I let the other beauty advisor know that I needed a manager to check me out. The manager whose name was Nick came up to me and asked me what my phone number was, what store I worked at and how long I had been working there. I told him my number and the other information. He proceeded to ask me " Oh, does Saul still work there?" BTW there is no Saul at the store I work at. After tell him no in a confused tone. I realized that he did it to test me. Then I decided to ask myself why? I don't want to assume anything about Nick. But I do know that the only thing were suppose to ask when another employee came to the store was for there ID. He proceeded to get dry with me and then he perked up when I showed him my ID. Not only was this extremely disrespectful ,but its unprofessional and not what employees or a customer should experience. I hope Nick does not treat any other employees that look like me the same way."