JCPenney Salon

"Worst haircut I've received since I was 5 and my mom let our neighbor cut my hair. Asked for 4 inches to be cut off. My hair touched my butt.. now it barely touches my shirt collar and I am 5'10. Asked for layers, received a straight line cut with crooked bangs. Had to say it looked good just to get away from the scissors. I didn't get her name. Never had a bad experience at a JCP until now. Went to what I thought was a professional, ended up with a "Wish" hair cut. Beware."

"This is not to put down the girl who cut my hair at all, but I am very upset about a recent haircut I got here. All I wanted was a trim and I told the girl I wanted it layered. I did not mean like a rock star, uneven layers... this is what I got. I can not wear my hair down for a long time now. She rushed my haircut because her boss kept texting her to go to the supply store to get more supplies for the salon... as a result, the girl did not cut my hair evenly at all. I told her layers just because I don't like the straight across cut. I like more body in my hair. I do not even know what to do about it. I was trying to grow out my hair, but this is going to be hard now because of how uneven my hair is... not to mention she thinned out my hair. She cut the layer so thick, it really looks so bad. I am really embarrassed."

"Nakeita Black is amazing! From service to how my hair turned out, she did an amazing job. She ensured you feel comfortable as she gives you an amazing hair beautification. Thank you so much! I love how amazing my hair turned out. Also thank you so much for the care you put into your clients!"

"If i could give zero stars, I really would. Just horrible I set an appointment at 8pm online to have my hair colored, the appointment confirmed and told me I was set. I packed my two children up and rushed my husband home from work to take me to the salon, I arrived with time to spare and stood at the front desk for about 10 to 15 minutes while I listened to the stylist chatter and do each other's hair, finally after ringing the service hell 3 times someone finally poked her head around the corner. When I told her I had an appointment she looked at me like i was stupid and all the three of the AVAILABLE stylist proceeded to tell me that neither of them could do my hair. NONE of them. That regardless of the appointment set, with a selection of what I wanted done. I wasted my gas money and my time when I could've went somewhere else. Worst experience I've ever had"

"Lauren from the JCP Salon saved my hair!!! After a very expensive hair disaster from the Ulta Beauty salon, my blonde hair was left patchy, dry, and just not right. I desperately needed to fix it on a Sunday afternoon and Lauren took me in immediately. She foiled my hair beautifully, and deep conditioned my hair as well. She really took her time and did it correct. Reasonably priced too! Also, very nice salon conversation with the other stylist, Sunshine. Would recommend highly!"