CVS 13608 East 9 Mile Road, Warren, MI 48089

"I think the pharmacist's name was Saad. He is horrible. He would not listen to my husband when we went in to get him the flu and covid booster. My husband has problems with needles, and this pharmacist made it worse. Husband was deep breathing to calm himself, Saad refused to give him the shots. Saad asked the standard health questions and got to the adverse reaction to vaccines. My husband responded 'years ago when live viruses were in the flu shots' Saad told him that he will not give him a shot, to go to our general practioner doctor or go to a minute clinic, but he would not give him a shot. Unfortunately, because of scheduling, Tuesday was the only day he would be able to get the shot. My husband walked out and told me to talk to Saad. So I did. I asked him what was going on. He was sneering at me, and said that he told my husband he would not give him a shot and he needs to go to his General Practioner's doctor's office for the shots or go to Minute Clinic and that he won't give him a shot. He started to tell me that it was because of his anxiety, and I said that he wears a needle in his arm for glucose monitor, and gives himself shots on a weekly basis. Nope, not good enough. I will not give him a shot. Then he says because of his medical history and adverse reactions to vaccines in the past, that he will not. I cut him off, and said that it was 25 years ago when live flu cells were used, which they are not today, are they? He said no they are not. Then he said he will not give him a shot because of his adverse reaction to the flu shot.... I again, this time louder, said because he had the live flu cells in that shot which is why and he's had flu shots since then that did not.... Again, this guy cut me off and said that he will not give him the shot because of his adverse.... I tossed the merchandise on the counter, and said that he and other bad pharmacists who don't listen to patients are the reason why people hate CVS pharmacy. I was shaking by the time I got done speaking with the manager of the store to complain. This Saad guy needs to be fired and go back to pharmacy school and learn to listen to people, not assume he knows everything. It's part of your job to do vaccinations, and it was clear from the get go that you did not want to do your job."

"Closing Hoover store,so I use this store,way better than Hoover store. Remember we're in times where nobody want work,gotta pay them $50 a hour,and let them rest in a lazyboy."

"Way bigger of a difference than the one on Hoover. Everything was well stocked and the cashier was very attentive when customers were ready to checkout even with having a self checkout register."

"Ive been with cvs 4ever ,the only problem ive had is when they Run Out of my Mother's meds .She needs her medicine she's 83yrs old /Bedridden so she can't just go to the "hospital" like some and as of today She hasn't had them in 5 daysNo suggestion on any kind of replacement or when they're coming in or anything on taking care of that situation and and in the meantime she's suffering ..any help would be appreciated. Loyal customer"

"This pharmacy is a joke I have been on the same medication for 13years and my wife as well it's crazy how they will fill my wife's but anytime I have tried to use them they tell me they are out and instead of asking me to wait a day or so they keep making up excuses why they can't do not use this pharmacy go anywhere else"