Walgreens

"I wish I could give negative stars. This Walgreens use to be really good, but now it’s not even worth getting my prescriptions fill. There is only one person on the register, with a line of 6 people waiting. All the other 5 employees behind the pharmacy counter are doing NOTHING. THERE IS 2 women chatting with each other. I’ll probably be here for at 20 minutes before I get to the front. THIS WALGREENS SUCKS SO BAD THAT I GIVE IT NEGATIVE 5 stars!! Oh and one just came back sat down and started eating!! Isn’t that why the pharmacy closes from 1:30-2:00 for a meal break. Seeing that made me so mad!! So unprofessional!"

"I had a frustrating experience with a pharmacist recently. I was told I had no refills left for my medication, but after insisting they double-check, it turned out I did have one. However, the pharmacist then claimed it was expired, which was incorrect as it's valid until June 2024. He then mentioned that, despite being valid, he might need to contact my doctor for a new prescription since it was a controlled substance and the original prescription was six months old. This was confusing and inconvenient, especially since my doctor's office is closed until the new year. The pharmacist agreed to contact my doctor, but the whole situation was quite baffling, especially when I learned that he was the pharmacist after asking to speak with one."

"I received an email from Walgreens on Sep 16 Asking if I want to get my Atorvastatin refilled. I replied "yes" and the email said to come in on Sep 17 after noon to pick it up. I arrived at 4:10 pm, waited in line for 15 minutes because the counter person was seeing to all the "drive-thru" customers and ignoring the line in the store. After another person in line complained, another counter person finally help me. He said that no prescription had been ordered even though I had the email from Walgreens. He put in the order and said I would have to return the next day to pick it up. This is not the first time that this problem has occurred at this store. I will pick up my meds tomorrow as instructed, then I will be changing pharmacies."

"Walked in as a new customer for the Pharmacy. I was greeted and they looked up my information quickly. They even started processing my prescription from the dentist while I walked back to my car to get my insurance card. Two different people checked on me while I waited. Great service!"

"Shopped here for years. Will never go back. Walgreens County Line was great for the first few years after it opened. Now, plan on spending plenty of time waiting, whether it's picking up a Rx, getting a flu shot or even checking out for non-pharmacy items at the store register. Store has been understaffed since before COVID and service is deplorable."