Personal Auto Service

"I took my 1996 Corvette to Personal Auto Service in Alabaster for a transmission replacement. Jim and his team did an amazing job! The difference in how my car drives now is incredible. It’s reassuring to know that they use high-quality parts and have ASE-certified techs. Great service, fair prices, and trustworthy work. Highly recommend them for any car needs!"

"I spent a total of $3,665 within a 30 day span with Jim at personal auto service, this was in may of 2023. I picked my vehicle up at the end of the month right before June 2023 started. I had everything from brakes , rotors , rear end , turn switch actuator, and air injection pump put on this vehicle. I had done whatever he said was needed, The owner looked me in my eye when I picked it up and said it ran perfect. I noticed immediately when I picked it up that the turn signal did not work correctly but I let it be. My wife was going to pick the kids up from daycare on August 9th 2023 and the rear end locked up on the interstate. The wheels locked and she was almost knocked off the road by an 18 wheeler. I contacted him the next day to see if the rear end was under warranty and he said no. He said that I could have it towed up there but it’d be a week before he could get to it. He took every last dime I had to my name of $3,665 all within a month. I am posting the invoices in the pictures below as proof of what I spent the month of May 2023. I have contacted the better business bureau about his business practices and have been in talks with my attorney about possible legal action. I hope this information can keep any hard working family far away from this man. I had a mechanic friend tell me the rear end looked as if it came straight out of a junk yard as well."

"I had a really good experience here. They did a great job on my oil change and didn't change an arm and a leg. They did a great job fixing my headlight."

"Truck was towed in Thursday night. Called owner early Friday morning explained issues. He told me he would do his best to get tuck in to look at. I understood since it was dropped off at night. Called owner back in the afternoon to check on the truck- alternator and battery died. He said parts were in stock and could complete work that day (Friday). Totally unexpected, most shops you are lucky if they get to it. Owner stated if parts are in stock he can get them done Thank You Personal Auto Service!"

"Incredibly kind people and super efficient work! In and out in no time with ease! Found them on Groupon and so glad I did, will absolutely be returning for any future work I need on my car. Absolutely recommend going here. Would give 10 stars if I could! Always good to find a reliable mechanic, especially when it is family run. Support family and local businesses!"