Jack's

"Why do y'all keep giving me old dry food? I work for my money, sit in the drive thru at your establishment, hand you that money, and this is how you reward me? I'm not dumb. I know when something has been under a heat lamp all morning. Someone there doesn't seem to care. I guess bc I wanted a fresh bologna sandwich today I've been pulled up for 15 min. It's 9:30 a.m. and it takes that long?? There's hardly any other customers here. Fine. I won't be back."

"Went through the drive thru on 1/12/24. Paid for my food and got a drink. Sat at the drive through for 15 minutes and was then asked to pull forward. Once pulled forward, I sat there for another 10 minutes before finally going in. Went inside and gave the manager my receipt and told her I had been waiting 25 minutes on my food. Well, they DELETED my order off the screen, never even started on it. The manager went back and made my meal herself which I appreciate but this will probably be the last time that I visit this location if I even go back to a jacks. This isn’t the first problem I’ve had with them, just the one I felt needed a review. Total wait time was 35 minutes and for eggs that were over cooked."

"This place used to by the best. Everytime I came to town it was a must stop. Since the new building it’s awful. I guess they trying to cut cost because the portions are minimal at best. Ordered double portion of grits. Could have combined the two portions and still wouldn’t have had 1 full portion. Not worth it. The ruined it. Got nuggets for dinner too! Hardest Little Rock’s I’ve ever had."

"Just stoped by drive- thru to pickup something quick, made order , service seemed ok , ordered kids meal , two cheeseburger combo, BBQ Pub burger combo, counted items in bag looked ok , 2 1/2 miles home opened bag all items there but one problem, only one hamburger and the other was a bun wrapped up with nothing in it , 2 1/2 miles back to Jacks , ask for manager, ask her how could you send out a bun wrapped ? See took it and ask the 3 young guys in kitchen how this happened,and told them to fix another one,came back to counter ask if I had my ticket, give her my ticket and she did something on register , they slid a burger in a slot and one of the guys in kitchen asked if it was mine ( didn’t know what it was until he said a cheeseburger) and give it to me . No apology what so ever from manager or anyone, never a sorry for mistake, not a word . 2 1/2 miles back home to eat my cold burger and throw away my cold fries, and we eat here regularly."

"Went late at night after Church. Had never been to a Jack's before. Didn't have a clue what their sauce was. So, the Cashier put some in a condiment cup and gave us each a fry to sample it with. The food was pretty good. They had gotten slammed hard after Church and had run out of napkins but gave us some paper towels"