Ryan Creek Apartments

""Ryan Creek Apartments, owned by GLD Management, claims to prioritize resident safety but violates health codes for cost-cutting. In 2022, they removed fire extinguishers to avoid annual inspection costs, neglected smoke/carbon monoxide detectors, and lacked gas detectors, leading to near-death incidents. The complex faces rampant drug use, affecting residents and visitors, with visible issues like unsupervised children, dog excrement, and marijuana smoke. The City of Big Rapids has deteriorated, experiencing increased crime due to homelessness and drug users. The absence of background checks attracts problematic tenants. Lease violations include shared heating and cooling systems undisclosed to residents, causing bad odors and drug smoke to circulate through open crawl spaces. GLD Management is aware but unwilling to address the problem, potentially leading to a future class-action lawsuit. Frequent changes in onsite managers result from a strained relationship with GLD executives, impacting resident deposit returns. The advice for tenants dealing with GLD Management is to document all correspondence, take pre- and post-move-in photos, and be vigilant about move-out charges. Despite these issues, the only positive note is the dedicated maintenance person, Bill, whose impending retirement raises concerns about the future quality of maintenance service. In conclusion, potential tenants are advised to avoid Ryan Creek Apartments due to the multitude of problems described.""

"Better than BR housing"

"FUTURE TENANTS BEWARE, these apartments are by far the worst I've ever lived in.The property manager, Tony Gibson, is unprofessional and rude, so is the maintenance staff. The property is NOT well maintained, and the property manager DOES NOT get back with you when you contact him and leave a message. I would not recommend these apartments to anyone, and if I could give a rating below 1 star I definitely would!!!"

"Not a bad family apartments in big rapids. They fix everything that breaks and have a place for kids to play out side."

"I love the place. Great neighbors, its quiet, and safe. Now the one thing that kills everything is Tony Gibson the manager. If you need to speak to him, ever, he's not around. When you leave a message you dont get a respond back. It's very frustrating when you have legitimate business to talk and he's not even trying to make an effort. I wouldn't say slumlord but he obviously does not care about the tenants. I have lived here 2 separate times and the last manager, Tina, was amazing. I wish there was a little more of that now."