CarMax
4431 28th Street Southeast, Kentwood, MI 49512
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
Closed
Photos
Location & Phone number
4431 28th St SE, Kentwood, MI 49512, United States
About the Business
CarMax is a well-known car dealer and store located at 4431 28th Street Southeast in Kentwood, Michigan, United States. They offer a wide selection of new and used vehicles, as well as financing options for customers. With a reputation for excellent customer service and a transparent buying process, CarMax is a trusted destination for car shoppers in the Kentwood area. Visit their showroom today to find the perfect vehicle for your needs.
Reviews
"We found exactly the car we wanted, at a good price, and had great follow up post sale when we had a very minor problem. The only issue I had was communication during the sales process. Whenever I talked to someone it was a different person, I got automated texts that weren’t applicable to my stage in the process, and it took about four different tries to actually get our express pickup set. Every single person I worked with individually was great, Carmax corporate just needs to review and fix their customer communications."
"Great experience! Quick, seamless and drive away with a sweet ride. Surprising how nice it is to buy a car without pressure. When you know what you want, what your acceptable price range is- head on over to Carmax!"
"Best car buying experience ever! No pressure. Stand behind there sale! Fix the things customer finds wrong with vehicle! Make sure your happy with vehicle you purchased even after the sale! Will definitely buy from them next time we need a new vehicle!"
"I was professionally attended to and any delays were courteously explained and apologies offered where necessary. After sales communications have remained effective and I'm pleased. Nonetheless, I'm still awaiting to receive a couple of refunds and hoping that the cordial relationship continues as long as possible. Overall, I am confident to recommend Carmax to others."
"Buying this 2017 Hyundai Santa Fe from CarMax was the best car-buying experience I have ever had. Jose Marquez, Sr. Customer Specialist in Grand Rapids, made sure that I was taken care of. He did everything he said he would. I was amazed at his level of customer care and follow through."
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