Stevens Furniture Inc

"One of the owners (Gary) assisted me this morning. He was friendly and explained the specifics of the mattresses I tested. After my purchase, I asked him for a delivery timeframe. He told me between 2 pm and 5 pm today. The two delivery men arrived at 2:54 and assembled my bed in a timely manner."

"I went in...found the perfect couch at a great price. I needed it delivered the same day. Gary made it happen. The delivery guys were wonderful. I couldn't be happier with my purchase and the service I received! So glad I shopped local and at Stevens! Thank you!"

"Such a pleasant surprise! I was prepared to go to Art Van’s in Flint but I stopped at Steven’s on the way and got a really good price on a sofa/loveseat. They were even able to deliver them to my house the next day with two delivery guys who were awesome. I plan on going back!"

"They are really awesome at working with you. They are super friendly and patient. BUT when it came down to delivering our couch I was super excited because he offered free delivery an hour after I paid. When it got here I was super upset because it was the wrong couch. Wrong color, size and style. I showed the picture to the movers and they said it was the lighting. When I called he said it was wrote up as this one. I showed the picture and he said well I wrote this one down. Didn't offer an exchange or money back. Now I'm stuck with something I hate! After waiting a month. None of the stuff I picked out matches! I am not ever going back there again!"

"Awful first time experience here. While they seem to have a nice showroom of products I will never shop here again. A price was quoted, not once but 3 times for a dryer; quoted by 2 people on different days. My credit card was charged and then they called to inform me that they can't get it for the price they quoted. Maybe not intentional on his part, but the sales person seemed to only be frustrated by the amount of time "he" invested into talking with me and placing the order. And he didn't even ask if I would be willing to pay the higher price he just said we can't do it...so strange to me. Had the whole thing been communicated differently or had he offered a future discount on furniture OR SOMETHING, I may have just paid the additional $250! I am flabbergasted by the lack of knowledge they displayed about the product they sell (2 different salespeople) and I cannot believe they wouldn't honor the price they quoted 3 times to lock in my family as customers for years to come. I am totally blown away that they are in business. I do not like talking poorly of anyone but my experience was that bad that I will never go back. Maybe buying furniture is a better experience but if you're looking for Speed Queen washers & dryers go elsewhere."