Cercan Tile

"Cercan Tile is a must-visit destination for anyone in search of high-quality, unique tiles. Their selection is simply stunning, with a wide range of colors, textures, and patterns that are sure to inspire any interior design project. What sets Cercan Tile apart from other tile shops is the exceptional level of customer service they provide. Wendy, is incredibly knowledgeable and helpful when it comes to interior design. She goes above and beyond to assist customers in finding the perfect tiles for their specific needs and tastes. Wendy's expertise in interior design is evident in the way she helps customers choose tiles that complement their existing decor or inspire new design ideas. Her keen eye for color and texture makes the process of selecting tiles both fun and easy. As for the tiles themselves, they are truly works of art. From classic subway tiles to intricate mosaics, each piece is crafted with care and attention to detail. Whether you're looking for something modern and minimalist or bold and colorful, you're sure to find it at Cercan Tile. Overall, I highly recommend Cercan Tile for their beautiful and unique selection of tiles, as well as their exceptional customer service. And if you have the chance to work with Wendy, you're in for a real treat"

"I would give negative stars if I could. Horrible company that sells defective product and takes no responsibility. I spent thousands of dollars on tile and all of the tiles arrived damaged. The company took no responsibility and instead blamed me for not notifying them within 24 hours of the damage. They claim it was my responsibility to inspect every one of the 50+ tiles within 24 hours or they won't do anything!!! Totally outrageous. Every single tile was scratched and soaking wet. They obviously cut the tile and then slid the tiles on top of each other scratching each and every tile in the process. No protection or anything between the tiles. The claimed that they inspected the tiles before they were shipped to me, but clearly they did not. They said they had pictures of perfect tiles leaving their warehouse, but no way they could have and they never produced the pictures. So they lie too. Instead of taking responsibility and fixing the situation, like any upstanding company would do, their only solution was to sell me new tile at half price. I was stuck with a half finished bathroom (the main bathroom in my small house) so I had no choice. The new tile came and guess what? It was again damaged. Chipped and scratched. Not as bad as the first batch, but still not what a customer would consider as acceptable. They sent out their salesman to my house to inspect and he agreed, but his manager in Toronto didn't. The manager said the damage was within acceptable tolerances and that I was stuck with it. This is a horrible company - shop someplace else!!"

"The tile I’m currently trying to install is a 2x2 mosaic with a mesh on the back to hold the sheets together. As soon as it gets the slightest moisture they pieces start falling off making it very difficult to lay the tile. I’ve been doing this work for 12 years and never dealt with this bad of quality"

"Great selection of tile. Wendy gave us expert advice and really helped us achieve the look we wanted. This is our second project with Cercan and we will never go anywhere else. Higher end on the price, but you get what you pay for."

"The most Beautiful and unique tile around! The new showroom is magnificent! Thank you to Wendy and her staff for their hard work!"