Williams Kitchen & Bath

"Love this place and the opportunity they give to the community that doesn't have thousands of dollars to upgrade their house!"

"Some nice products. Did not get help while there."

"I do not recommend Williams Kitchen and Bath on Richmond. Justin is a very subpar salesman. He does not return phone calls even after numerous attempts and voicemails. He also confirms items are in stock, when they are in fact not and then promises delivery dates that are inaccurate. When you call to confirm delivery, because you know he isn’t calling you, he then lets you know your items will not be in for another 5 weeks. Sir, when were you going to tell me if I hadn’t called? Then when you ask to speak to a manager one conveniently isn’t in. Save your time, and sanity and just go somewhere else."

"Will NEVER step into another Williams Kitchen & Bath store again and will NEVER recommend them. My first bad experience happened a couple of years ago at the 29th St. location. A couple of years since the incident have passed. I decided to give them a try again, this time at the Richmond St. location. This location didn't fail to disappoint me either. I was very clear in what I wanted, provided dimension, specifics, etc., and asked for quotes. A carbon copy of my previous experience at the 29th Street location happened at Richmond St. I was given a day when I could expect the quote via email. That day was May 1. In fact, the Inside Sales Professional reiterated numerous times the May 1 date. May 1, 2, 3, 4, and 5 have all come and gone with NO quote nor any communication to let me know it still hasn't come through. NOTHING. This is the antithesis of a Sales Professional. Based on my experience at both locations, a couple of years apart, I seriously believe Williams Kitchen and Bath has a specific "type" of customer they want and I am not that type. Message received loud and clear. I'm really glad there's an abundance of other places that can help me complete my project."

"Maybe I had too high of hopes for this company, who came recommended not only by a friend but also by my contractor. The designer that was sent to help me seemed to judge me based on my “before space” and didn’t really listen to my vision. I had a consult with another designer from this business before I hired my contractor and she was very open minded and amazing. In the end I felt like something to check off someone’s to do list, and not like I had a valued partner to help me achieve my vision."