BJ's Wholesale Club

"Service from Calvin our waiter was fantastic, he was extremely polite and attentive. Food was great as always. Always recommend eating here. Would personally ask for Calvin again he’s also very funny!"

"You guys really need to have better training of your door greeters. Today I wanted to get some ice cream, but the section was blocked off. I decided to return back to the same door I came in from since I was unable to buy ice cream. The door greeter made it a big deal for me to leave out the same door when any other time I never have this problem. I personally felt he was stereotyping me based of my appearance and it was unacceptable attitude he is given me. I'm completely out of respect for this store in Taylor and will continue my shopping at Madison Heights since my money and visit isn't good enough here."

"Selection is NOT great, very limited. Last 2 visits I was looking for a king comforter. They carried only 1 style & only had 1 on the shelf. Bad. If you go for rotisserie chicken & deli meats, vitamins & tv's you are good to go & should buy a membership. If you want a wide selection of goods, you are much better off at COSTCO."

"Caution!! The absolute worst customer service you will experience. Using curbside pick associates will load the cart into your vehicle which is fantastic… until they do not place half the items you paid for in. Call to speak to a manager, they transfer you to the pickup department, ask to be transferred to a manager again, their only solution is for you to drive to the store and pick it up or get it refunded. Now, this happening one time is understandable but I have not gotten a complete order (things I’ve paid for, thatare in stock) 4 of my last 5 orders. When you call BJ’s corporate office (outsourced customer service) they tell you the exact same thing and that someone will follow up with you. No one from the corporate office ever follows up. This is an issue no other store in the area has at this consistent rate. We’re not talking out of stock items, but items on shelves, paid for and not given to the customer. BJ’s also gives the option to allow for substitutions which is a great! However, the BJ’s Taylor staff shops the order, scans it all at once not giving the customer an opportunity to request a substitution. Plus One star because the store has good produce and fantastic deli/meat counters."